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Bill Utter Ford
Denton, TX
4,070 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,069 reviews
July 21, 2023
Eddie Church is the best. Great customer service. Truck running good again. Always a please doing business with you all. Great customer service. Truck running good again. Always a please doing business with you all. More
by tom
Employees Worked With
July 18, 2023
Service was done in a timely manner, paint matches great, my 2008 buick looks new. Glad I chose Bill Utter for my repair. great, my 2008 buick looks new. Glad I chose Bill Utter for my repair. More
by gchester0402
Employees Worked With
July 17, 2023
Great place as always. Cool staff and great service advisers. Always trust these guys. Nice Cool staff and great service advisers. Always trust these guys. Nice More
by robdeanlee
July 13, 2023
Service was swift. Communication was timely and folks were friendly. Will continue to use Utter Ford service department. Communication was timely and folks were friendly. Will continue to use Utter Ford service department. More
by ty homeyer
Employees Worked With
July 11, 2023
Absolutely great body shop. They repaired my wrecked f150 like new. Miff and Todd were great through the whole process. Will recommend them to anyone. Couldn’t be happier. Thank They repaired my wrecked f150 like new. Miff and Todd were great through the whole process. Will recommend them to anyone. Couldn’t be happier. Thanks again guys I really appreciate the great job. More
by stevekozubek
Employees Worked With
Todd the body tech, Miff Center
July 07, 2023
I went to Bill Utter to buy an F150 I had been looking at. Having an F150 in the past, I asked about extended warranty options. The finance person recommended a 3rd party option and said it was the best at. Having an F150 in the past, I asked about extended warranty options. The finance person recommended a 3rd party option and said it was the best one they could offer. I couldn't have left happier. Fast forward three years, and I am having timing chain issues/cam phaser issues due to a poorly designed cam phaser. The recommended warranty from Bill Utter (Endurance) denied my claim, saying that I did not perform maintenance to their standards. I showed them my last 7 oil changes, because that is what they asked of me. This is a known problem in ecoboost engines and has nothing to do with routine maintenance. The warranty company has found anyway possible to get out of covering this claim. I reached out to Bill Utter Ford and they were zero help. They recommended this to me over a Ford extended warranty and now I'm stuck paying the $3600 out of my pocket when I paid $3200 for the warranty for this exact reason. I can't even get ahold of anybody to cancel the rest of my crappy warranty they recommended. I expected at least a call back or some sort of help from Bill Utter in this situation, but all they care about is selling you a vehicle and up charging you for a sham warranty. More
by scottc22
Employees Worked With
Mike Lewis
