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Bill Utter Ford
Denton, TX
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,271 reviews
June 26, 2020
I can't believe how easy everything went, buying my truck from them was an excellent choice. Will worked with me to meet my budget and was able to offer me a great truck. from them was an excellent choice. Will worked with me to meet my budget and was able to offer me a great truck. More
by sly7491
Verified CustomerEmployees Worked With
Will Shropshire
June 26, 2020
Always consistant As always when I bring my F-150 in for service, I experience friendly and knowledgeable service. I'm always in and out in about one hour. Johnny has As always when I bring my F-150 in for service, I experience friendly and knowledgeable service. I'm always in and out in about one hour. Johnny has been my service tech the last two times in and he is very customer service oriented. See you all after another 25,000 miles. More
by Beast
Employees Worked With
Johnny in service center
June 26, 2020
Adam in used car sales was great! He was very knowledgeable about the trucks I looked at, and he took the time to explain all the features to my wife and I. knowledgeable about the trucks I looked at, and he took the time to explain all the features to my wife and I. More
by todd_huddleston
June 25, 2020
I use Bill Utter because I trust them I have purchased two vehicles from them and have received the very best service from them. I have never been disappointed by the service department or the sales proce two vehicles from them and have received the very best service from them. I have never been disappointed by the service department or the sales process. More
by TRUKNBUDS62
Employees Worked With
June 25, 2020
repeat usage Over the past 14 years, Bill Utter i n Denton is the only one that has done routine service on by Ford and Lincoln cars. That in itself should be eno Over the past 14 years, Bill Utter i n Denton is the only one that has done routine service on by Ford and Lincoln cars. That in itself should be enough to tell you that I am quite happy with their service center. More
by lampssi
Employees Worked With
June 24, 2020
Great Experience John Witt was awesome. Met me at my car, listened to my request, and suggested an upgrade to rotate tires. What more can you ask for from a Service John Witt was awesome. Met me at my car, listened to my request, and suggested an upgrade to rotate tires. What more can you ask for from a Service Associate. Loved My Experience. More
by alex.acosta
Employees Worked With
John Witt
June 24, 2020
Only issue.. even after correcting the person 3 times, they still didn't get my address correct. Resulting in me calling the finance company to get my payment information and to make the first payment ont they still didn't get my address correct. Resulting in me calling the finance company to get my payment information and to make the first payment ontime. Other than that....the staff was very helpful and kind. More
by TWEST32
Employees Worked With
Denise Wolfe, Mike Lewis
June 24, 2020
Not good. We bought a used car and 1 day later the sunroof broke . The salesman would not return our calls and the sales manager would not return our calls. I will not buy another car from this place. sunroof broke . The salesman would not return our calls and the sales manager would not return our calls. I will not buy another car from this place. More
by jeffgoin
June 24, 2020
Finally found the problem! It took a few tries to replicate the issue I was having and even though the guys tried to do a quick fix to (hopefully) save some money, we ended up r It took a few tries to replicate the issue I was having and even though the guys tried to do a quick fix to (hopefully) save some money, we ended up replacing the part. Even though it was an expensive fix, I really felt like the guys went above the level of service to ensure that my issue had been handled. More
by paulfurr12
Employees Worked With
Dillon Love
June 24, 2020
Great People I literally was in and out in less than an hour. Best buying experience in my life. I've bought over 30 new cars in my life, between my personal an I literally was in and out in less than an hour. Best buying experience in my life. I've bought over 30 new cars in my life, between my personal and my company vehicles. This has been by far the best experience of them all. The only downside is my new truck has issues with the 8" screen audio system. It's not worked since I bought the truck. I checked with the service department and was told that it's a common problem. Unfortunately, there is no in house tech to fix it. We have to rely on an external vendor to come by and repair it, and that vendors schedule is chaotic, at best. More
by TERRYHENSON
Employees Worked With
