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Bill Utter Ford
Denton, TX
4,269 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,270 reviews
June 30, 2020
This was the easiest car buying experience I’ve had in years. Juan Millan was great to work with. He listened to what I wanted in my new vehicle and delivered. years. Juan Millan was great to work with. He listened to what I wanted in my new vehicle and delivered. More
by JENNYHARTMAN
Verified CustomerEmployees Worked With
Juan Millan - sales, Mike Lewis
June 30, 2020
The service I received was great. Efficient and fast. I was concerned, however, that no one was wearing a mask. Kept me from giving 5 stars. was concerned, however, that no one was wearing a mask. Kept me from giving 5 stars. More
by hilltopranchdogs
Employees Worked With
June 29, 2020
Pre-Owned Vehicle Purchase We've just purchased our second vehicle from Bill Utter Ford. We've been very pleased with both! Joseph Bonnette, our Sales Consultant, made the proce We've just purchased our second vehicle from Bill Utter Ford. We've been very pleased with both! Joseph Bonnette, our Sales Consultant, made the process very easy from the first phone call to driving off the lot. Thanks so much! More
by cfwatson1967
Employees Worked With
Joseph Bonnette
June 29, 2020
Excellent Customer Service I Always receive excellent Service and can not tell you how good Danny Morris is at Customer Service and representing Bill Utter Ford Service depart I Always receive excellent Service and can not tell you how good Danny Morris is at Customer Service and representing Bill Utter Ford Service department ! I 'm not a mechanical person that understands all of the car terminology, however Danny makes sure that I fully understand everything so I can make a clear decision on what needs to be done regarding repairs and next steps to my Ford Explorer.Danny is truthful and I believe what recommendations that he give me !!! Excellent Customer Service, very courteous and professional. I will always use Bill Utter Ford for Services and New auto purchases!!! Thanks Tony Wise More
by tonywise_2000
Employees Worked With
June 29, 2020
Thank you Greg! I've been working with Greg for a very long time. He is always professional and patient with my endless questions. He's become my go to guy. Sorry, I've been working with Greg for a very long time. He is always professional and patient with my endless questions. He's become my go to guy. Sorry, Greg!!!! More
by kemitch01
Employees Worked With
June 28, 2020
The staff was friendly and attentive. I was met on the driveway quickly and cordially. Luck of the draw, my car was placed in the first bay outside the picture window in the waiting room. I was met on the driveway quickly and cordially. Luck of the draw, my car was placed in the first bay outside the picture window in the waiting room. I was able to watch the work being done on the side closest to the window. The tires were being rotated, and I watched it happen. I enjoyed that and the time seemed to pass more quickly. More
by BALDRIDGEJ
Employees Worked With
Dean Skidmore
June 26, 2020
Great Job Addressed every issue in timely fashion while being courteous and professional. A very down to earth and family friendly environment that is quite dif Addressed every issue in timely fashion while being courteous and professional. A very down to earth and family friendly environment that is quite difficult to find in today's atmosphere. Many thanks! More
by JBird
Employees Worked With
John Witt
June 26, 2020
Because of the excellent service we recently received, I’ll purposely pass two other Ford dealerships to return to Bill Utter! Denise, John, and Mitzi were all outstanding to work with! I’ll purposely pass two other Ford dealerships to return to Bill Utter! Denise, John, and Mitzi were all outstanding to work with! More
by Emilyawilson
Employees Worked With
Mitzi , Denise Wolfe, John Witt
June 26, 2020
I accomplished with Bill Utter Ford in 4 hours what I failed to do with Carvana in 1.5 months. Everyone was no-nonsense, but I did feel like a number and a means to get a sale rather than a person invest failed to do with Carvana in 1.5 months. Everyone was no-nonsense, but I did feel like a number and a means to get a sale rather than a person investing a lot of money. More
by Jp
Employees Worked With
Will Shropshire, Mike Lewis
June 26, 2020
I can't believe how easy everything went, buying my truck from them was an excellent choice. Will worked with me to meet my budget and was able to offer me a great truck. from them was an excellent choice. Will worked with me to meet my budget and was able to offer me a great truck. More
by sly7491
Employees Worked With
Will Shropshire
