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Bill Utter Ford
Denton, TX
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,268 reviews
Verified Customer
July 18, 2020
Convenient and Consistent I always work with Dillon and he does a great job of working me into the shop as quickly as possible and keeping me up to date on how the service/repa I always work with Dillon and he does a great job of working me into the shop as quickly as possible and keeping me up to date on how the service/repairs are progressing. I appreciate his(and his colleagues) attention to detail and love the fact that I always get my vehicle back right on schedule. More
by joshuayeakel
Employees Worked With
Dillon Love
July 18, 2020
I was happy because the vehicle I saw in cars.com was not a click bait. The sales representative was friendly, he was very straight forward regarding the vehicle condition and we did not have any struggle in a click bait. The sales representative was friendly, he was very straight forward regarding the vehicle condition and we did not have any struggle in reaching an agreed price More
by joelmar.goncalves
July 17, 2020
Quick friendly service Bright my truck in for a repair and they had it ready next day. Dillon was great, some of the other service staff were low on energy. Bright my truck in for a repair and they had it ready next day. Dillon was great, some of the other service staff were low on energy. More
by CORY33
Employees Worked With
Dillon Love
July 17, 2020
Worked with Don, great customer service was responsive, called back when he had the diagnosis explained it clearly, Would definitely bring my car back in the future. called back when he had the diagnosis explained it clearly, Would definitely bring my car back in the future. More
by donandersontx
Employees Worked With
Don
July 16, 2020
Oil Change Consistently takes WAY too long for a basic oil change. I've been coming here for 10+ years and you'd never know it. For a customer service based busi Consistently takes WAY too long for a basic oil change. I've been coming here for 10+ years and you'd never know it. For a customer service based business, everyone is just kinda blah. I know this isn't a Lexus dealership but a positive attitude goes a long way and customer appreciate it! If I didn't live 2 minutes away I'd go somewhere else. More
by kellypeace
Employees Worked With
Dillon Love
July 16, 2020
Bill Utter was amazing! I went to antoher dealership and was told it would be a multiple hour wait. Bill Utter took great care of my truck and the services was extremely quick. I highly recommend! was told it would be a multiple hour wait. Bill Utter took great care of my truck and the services was extremely quick. I highly recommend! More
by bearrun123
July 16, 2020
Worked with me to reach a fair price. Responsive sales people. Normal down to earth people. Overall good service. Very busy place, so clear your schedule for a few days. people. Normal down to earth people. Overall good service. Very busy place, so clear your schedule for a few days. More
by Asmiller
July 15, 2020
New customer. Best service This will be my go to ford dealership. What great service. Five star ⭐️ ford in Lewisville Tx lost my service bad service manager’s. Thanks This will be my go to ford dealership. What great service. Five star ⭐️ ford in Lewisville Tx lost my service bad service manager’s. Thanks More
by d7nerf
Employees Worked With
John Witt
