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Bill Utter Ford
Denton, TX
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,267 reviews
August 06, 2020
Used Edge I came in on a Monday and purchased a 2018 Edge that was just put on the lot. Phil was great to work with. We noted a few issues with this vehicle an I came in on a Monday and purchased a 2018 Edge that was just put on the lot. Phil was great to work with. We noted a few issues with this vehicle and Phil made arrangements to get everything fixed. I was given a loaner the day I dropped my Edge and 8 hours later everything was fixed. More
by davidwestfall2000
Verified CustomerEmployees Worked With
August 06, 2020
Great process. great customer service Recently purchased and F150, which started out as call based on an internet pricing. Patrick responded immediately, was patient to go over vehicles in Recently purchased and F150, which started out as call based on an internet pricing. Patrick responded immediately, was patient to go over vehicles in the lot explain the differences (all this over the phone when he had to walk back-and-forth to verify the availability of the vehicle). The sale process was very seamless, most of it over the phone or digital signatures (minor discrepancy in price, but it only required a 15 min conversation between sales and Finance). The parts team conversation was great too (had sideboards and bed cover installed from the dealership). There were small scratches on the bed, which the dealership was able to easily take care of using a quick repaint/ bedliner - for free! NEVER have I seen such a comfortable car buying process. More
by rv
August 05, 2020
They was great. Only 1 thing wrong. Headlight needs to be replaced and that was my fault for not seeing it. I’ll have to replace be replaced and that was my fault for not seeing it. I’ll have to replace More
by cicie1964
August 04, 2020
The vehicle I was interested in was available and Tom had it readily accessible. Financing office was very helpful and efficient. Fastest and easiest purchase I have ever done. it readily accessible. Financing office was very helpful and efficient. Fastest and easiest purchase I have ever done. More
by Andy&Amy
Employees Worked With
Tom McGarvey, Tom Corrigan, Kenneth Carter
August 03, 2020
Everyone was very friendly and helpful.Greg Hall is the Everyone was very friendly and helpful. Greg Hall is the best! Johnny Constance helped me the day of service. The Fast Lane service works great. Everyone was very friendly and helpful. Greg Hall is the best! Johnny Constance helped me the day of service. The Fast Lane service works great. More
by ANITASA10
August 03, 2020
Excellent as always! As always, the service at Bill Utter Ford was excellent. Danny Morris always takes care of me and is so understanding of my questions and such. He i As always, the service at Bill Utter Ford was excellent. Danny Morris always takes care of me and is so understanding of my questions and such. He is by far the best there. They always have an answer for my questions and I feel like Danny actually cares about giving the best service that he can. I totally trust him. Bill Utter Ford always comes through for me!!! More
by KESARO3
Employees Worked With
August 02, 2020
Service and sales are always excellent, won't go anywhere else. The new service center is always clean. Everyone is polite and helpful, keep up the great work. else. The new service center is always clean. Everyone is polite and helpful, keep up the great work. More
by S_PATTI
Employees Worked With
August 02, 2020
Good experience overall. Bought from here before. Experience was quick and no nonsense. Financing was simple and fast. Test drive was easy to set up. Experience was quick and no nonsense. Financing was simple and fast. Test drive was easy to set up. More
by TNLO1
Employees Worked With
Mike Lewis
August 02, 2020
Just an all around great experience! Cory and Denise were outstanding!!! It's my second Ford from Bill Utter Ford and it wont be my last! were outstanding!!! It's my second Ford from Bill Utter Ford and it wont be my last! More
by Kelnbowest
July 31, 2020
Service writer John Witt is the real face of Ford Motor Company and Bill Utter Ford. He had of reservation pulled up, all the paperwork ready and scheduled the driver to take us home before we arrived. Company and Bill Utter Ford. He had of reservation pulled up, all the paperwork ready and scheduled the driver to take us home before we arrived. More
by Jack
Employees Worked With
John Witt
