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Bill Utter Ford
Denton, TX
4,267 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,267 reviews
September 13, 2020
Cory was very knowledgeable about my new vehicle. He took the time needed to inform me and didn’t try to sell me something I didn’t need. I will be seeing Cory again, when I buy my company’s future vehicle the time needed to inform me and didn’t try to sell me something I didn’t need. I will be seeing Cory again, when I buy my company’s future vehicles. More
by bdh0465
Employees Worked With
September 11, 2020
Everything handled like it should be.Very professional Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok Everything handled like it should be. Very professional and easily accomplished. Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok, Ok More
by rrgolferboy
Verified CustomerSeptember 11, 2020
Customer service is above all the rest! We own around 75 Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! More
by billy.cheek
Employees Worked With
Other Employees :
Quincy Alonzo 5 Stars!, Jacee Kiefer
September 11, 2020
I have had a wonderful relationship with Bill Utter Ford. From my purchase experience to the service department. Everyone has been welcoming, knowledgeable and helpful. My first service appointment was a wee From my purchase experience to the service department. Everyone has been welcoming, knowledgeable and helpful. My first service appointment was a week ago...it was so easy to schedule, the service advisors were quick and the mechanics efficient in the service of my vehicle. Kudos to the great team at Bill Utter Ford! More
by texascapsfan
September 11, 2020
I've been to this dealership twice in the past year for maintenance on my Mustang. The service advisors are top notch and have not tried to sell me things I don't need. maintenance on my Mustang. The service advisors are top notch and have not tried to sell me things I don't need. More
by CLPROCTOR119
Employees Worked With
Don Swift
September 08, 2020
Easy peasy. Even though I thought I had made an appointment on my app, it never when through. When I showed up, was told I didn't need appointment for oil change. I then expected to wait forever, s appointment on my app, it never when through. When I showed up, was told I didn't need appointment for oil change. I then expected to wait forever, since there was no appointment. Nope. Took about 35 minutes with plenty of space to work in the waiting room. More
by KENNY.ARTHUR
Employees Worked With
September 07, 2020
I Purchased a 2020 f350 drw king ranch ,Great customer service, they didn’t waste my time, I would recommend buying a Vehicle from Bill Utter ford in Denton Tx............. service, they didn’t waste my time, I would recommend buying a Vehicle from Bill Utter ford in Denton Tx............. More
by REDCOBRATOM
September 07, 2020
Perhaps there's a labor shortage due to Covid? I like the folks here, but multiple trips/multiple errors before getting it right. Some of it is Ford. The company is NOT ready for the digital age. I' folks here, but multiple trips/multiple errors before getting it right. Some of it is Ford. The company is NOT ready for the digital age. I'm a Ford guy, and love this dealership, so it pains em to write this. More
by Steven Roemerman
Employees Worked With
This wasn't any one person's fault - it takes a village to mess up like this
September 05, 2020
Quincy did an amazing job of putting together a fair deal for my new truck. The entire process was hassle-free and professional. I’m a customer for life! for my new truck. The entire process was hassle-free and professional. I’m a customer for life! More
by DHUBBARD5
September 05, 2020
Easy trade in and purchase of a new truck. Appreciated the ability to walk into a friendly environment and not be pressured. Was a great experience. the ability to walk into a friendly environment and not be pressured. Was a great experience. More
by bsghs02
Employees Worked With
Denise Wolfe, AJ McCollom
