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Bill Utter Ford
Denton, TX
4,079 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,079 reviews
November 16, 2020
This was my first oil change. I had a great experience and will continue to bring my car to Bill Utter for service . Everyone was extremely kind & helpful. and will continue to bring my car to Bill Utter for service . Everyone was extremely kind & helpful. More
by GHMJCOO
Verified CustomerEmployees Worked With
Dillon Love, Christina Flook
November 15, 2020
I bought s Shelby GT 500 there 3 weeks ago, bought the tire warranty, got a screw through the sidewall, drove 47 miles to the dealership only to find out Ford didn’t have a tire anywhere. Am I mad at the tire warranty, got a screw through the sidewall, drove 47 miles to the dealership only to find out Ford didn’t have a tire anywhere. Am I mad at the dealership “No”, but I am darn mad at Ford. You shouldn’t sell the car if you can’t get parts for it. Unbelievable!!! More
by jameswalters
November 13, 2020
Excellent service throughout the entire process. Ivan made the transition from old vehicle to new vehicle as easy as possible in a very short period of time. made the transition from old vehicle to new vehicle as easy as possible in a very short period of time. More
by aj7554
November 12, 2020
Dan is the absolute best. He went above and beyond for us. I’d definitely recommend 10 stars. First time making a purchase at Bill Utter and 100% completely satisfied. Thanks Dan you rock. Keep up the gre us. I’d definitely recommend 10 stars. First time making a purchase at Bill Utter and 100% completely satisfied. Thanks Dan you rock. Keep up the great customer service you definitely earned our business again. -Smith Family More
by nessakaylee36
Employees Worked With
November 12, 2020
From a sales perspective I was very happy. Patrick was friendly and made the process as easy as possible. I hope that the service department shares the same customer service values as the sales department friendly and made the process as easy as possible. I hope that the service department shares the same customer service values as the sales department does. If so, I give Bill Utter and team a 10. More
by gary87
Employees Worked With
November 12, 2020
Mr. Love in the service department did a great job taking care of the process and made it extremely easy for us to handle the transition of leaving our vehicle to be serviced, while keeping us in the loop as care of the process and made it extremely easy for us to handle the transition of leaving our vehicle to be serviced, while keeping us in the loop as to what was going on. He is courteous and professional. I would not hesitate using him again. He understood the hectic pace of our life and kept us up and running, until we could get our vehicle back. More
by RROCKG
Employees Worked With
Dillon Love
November 12, 2020
Corey did a great job finding what I wanted. Got a great deal at a price I liked. Will be happy to refer friends and family to Corey. deal at a price I liked. Will be happy to refer friends and family to Corey. More
by mgd019000
Employees Worked With
November 11, 2020
Decent service. Price is too high. Wait is average. Went in for an oil change and tire rotation and two days later my low washer indicator comes on. If they failed to refill my washer fluid, what els Went in for an oil change and tire rotation and two days later my low washer indicator comes on. If they failed to refill my washer fluid, what else did they fail to do? More
by Tracydn
Employees Worked With
Did not work with the same employee the whole time.
November 11, 2020
Phil was very communicative and the sale went very easily. The dealership is nice and very clean. We enjoyed our experience which is a rarity in car buying. easily. The dealership is nice and very clean. We enjoyed our experience which is a rarity in car buying. More
by jana4
November 11, 2020
Great bunch to work with..... streamlined process made it very easy to get in and get out.... no issues with paper work.... truck was easy to transition into from my old one. very easy to get in and get out.... no issues with paper work.... truck was easy to transition into from my old one. More
by mojo518
Employees Worked With
AJ McCollom
