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Bill Utter Ford
Denton, TX
4,020 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
December 02, 2020
Don Swift was fantastic! Very professional & had my problem fixed in less than an hour. I appreciated it so much , it was Saturday approaching lunch time & I was glad that I didn't have to wait until M problem fixed in less than an hour. I appreciated it so much , it was Saturday approaching lunch time & I was glad that I didn't have to wait until Monday! Thank you for great service!! More
by PATRICIA.PONSONBY
Verified CustomerEmployees Worked With
Don Swift
Helpful December 02, 2020
Great experience! Thank you Phil! Communication was quick & easy. Folks at the dealership were professional and polite. No pressure...didn’t feel rushed. Definitely recommend! quick & easy. Folks at the dealership were professional and polite. No pressure...didn’t feel rushed. Definitely recommend! More
by phyllisstout
November 30, 2020
This was my first visit to have my Explorer serviced since moving to Texas from NC where we left behind our Ford dealership for over the past 12 years. John was great to work with and kept me informed a since moving to Texas from NC where we left behind our Ford dealership for over the past 12 years. John was great to work with and kept me informed along the way. I had a great experience and will definitely be back. More
by tammy27
Employees Worked With
John Witt
November 30, 2020
we came to this Dealership in in 2002 and purchased a truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales supp truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales support and the service department as well as the body shop are unsurpassed. My family has purchased 3 vehicles since then from Bill Utter and done so with complete confidence! By the way, the 2002 Ford F150 Super crew we purchased is still running strong with over 150,000 miles on it and is as dependable as the day we drove it off the lot! What we have found is that we also can get tires for our vehicles from Bill Utter Ford at just as good , if not better price as from the discount tires, so now when we have our vehicles serviced we can get our tires balanced and rotated at the same time at no cost! This is a one stop, shop for everything Dealership that represents the Ford Motor Company in the best of customer service and class! I am not talking about todays type of brush off customer service, I am talking like "the we are here for you customer service from the old days!" I only hope Ford recognizes this dealer ship as a top valuable Dealership as in my 74 years of dealing with Dealerships I have NEVER found on of this high of caliber in any car manufacture! More
by CHARLESWHANEY46
November 30, 2020
Took my 07 Explorer in for an oil change, Danny was very helpful in identifying other issues. Kept me up to date at all times. helpful in identifying other issues. Kept me up to date at all times. More
by WAYNECOOPER61
Employees Worked With
November 28, 2020
Love the dealership! The staff are so welcoming and ready to help! Juan and Ed were great, and did not complain about being there late! My family and I will continue to be repeat buyers! to help! Juan and Ed were great, and did not complain about being there late! My family and I will continue to be repeat buyers! More
by taylorharp93
Employees Worked With
Ed Sanchez, Juan Millan
November 28, 2020
We had a great experience! Customer service oriented staff, even got us starbucks, fair and honest pricing, full transparency. We couldn't have been happier! staff, even got us starbucks, fair and honest pricing, full transparency. We couldn't have been happier! More
by jwright3.jw
Employees Worked With
Bill Cooper, Mike Lewis, Joseph Bonnette
November 28, 2020
Process was simple and no pressure from the finance department to add unnecessary costs. Irene was also very helpful. They also had the perfect vehicle for me. department to add unnecessary costs. Irene was also very helpful. They also had the perfect vehicle for me. More
by bvf
Employees Worked With
Mike Lewis, Irene Henderson
