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Bill Utter Ford

Denton, TX

4.9
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,203 reviews

August 29, 2024

I had ac work done on my car Service was great. Thanks to Eddie the service writer and Chris the tech. More

by sergio.aguerrero74
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cerna
Aug 29, 2024 -

Bill Utter Ford responded

Sergio, we're glad to hear Eddie and Chris provided great service for your AC work at Bill Utter Ford. Thanks for the positive feedback!

August 29, 2024

Service Advisor Dean was very helpful and handled my recall service needs quickly and efficiently More

by demarsmichael
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! It was so kind of you to share your experience with Dean. See you next time!

August 29, 2024

Great service again. See Danny in service and if you have a diesel engine please ask for Jeff Bolin More

by nordie6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Bill Utter Ford responded

Thank you for sharing your appreciation for Danny and Jeff! See you next time at Bill Utter Ford.

August 28, 2024

This is the first time I’ve used the quick lane service at Bill Utter Ford and I was impressed. Staff was knowledgeable, prompt, and nice! More

by CWCoop
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Bill Utter Ford responded

We're delighted to hear that your first experience with the quick lane service at Bill Utter Ford was impressive! Our team takes pride in being knowledgeable, prompt, and friendly. Thanks for sharing your feedback!

August 27, 2024

Service Advisor was GREAT! He reminded me of my FordPass points which enabled me to have my oil changed at no cost out of pocket. More

by Rebsen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Bill Utter Ford responded

Rebsen, we're delighted to hear that our Service Advisor at Bill Utter Ford provided you with such excellent service and helped you utilize your FordPass points! Thanks for sharing your experience!

August 24, 2024

Greg my service advisor was great throughout the whole process. putting a new engine in my truck was a big job and they made sure everything was done right before i picked it up. More

by Stephen Brazell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Utter Ford responded

Stephen, we're glad to hear Greg and the team at Bill Utter Ford took great care of your truck! Thanks for sharing your positive experience with us.

August 24, 2024

My service advisor, Eddie, was very attentive and kept me informed during my visit at the dealership. More

by Ppoletti73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Eddie provided attentive service during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 23, 2024

My advisor, Dean, was exceptionally helpful with my car maintenance. He performed all requested tasks with great proficiency and thoughtfulness, providing insightful recommendations on the best options for More

by Lucia Rojas
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Lucia, we're delighted to hear that Dean provided exceptional service for your car maintenance at Bill Utter Ford. Thanks for sharing your positive experience!

August 22, 2024

Great service in a timely fashion had a problem with my display screen, and they immediately fix the problem More

by NorTexShooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

We're glad to hear our team at Bill Utter Ford could promptly resolve your display screen issue. Thanks for sharing your positive experience!

August 22, 2024

Bill Utter Ford, Danny Morris, and the service team are great to work with-always professional and friendly. The service quotes are accurate and the repairs are done right the first time, They have kept my More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience with Danny Morris and the service team at Bill Utter Ford! We're glad to hear that our professional and friendly service has kept your 2003 Ford F150 XLT running smoothly. We appreciate your trust in us!

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