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Bill Utter Ford
Denton, TX
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,203 reviews
September 25, 2024
Reasonably priced service. Danny has always taken care of any repair needs. Great services great communication. Highly recommended. Danny has always taken care of any repair needs. Great services great communication. Highly recommended. More
by fllyboy2
Employees Worked With
September 25, 2024
I had to take my Lincoln MKz for break service here. Overall very pleasant experience. Service was done as expected. Thank you. Overall very pleasant experience. Service was done as expected. Thank you. More
by Manish
Employees Worked With
September 25, 2024
Excellent service as usual! !!!! Great job! Recommended to friends and family. Always reliable, honest and prompt. !!!! Great job! Recommended to friends and family. Always reliable, honest and prompt. More
by ebrianburns72
Employees Worked With
September 25, 2024
Bill Utter Ford is the best! Everyone is helpful and friendly. I love my Ford Escape! The service department is excellent, and Greg Hall is great! Everyone is helpful and friendly. I love my Ford Escape! The service department is excellent, and Greg Hall is great! More
by anita.shelton
September 24, 2024
My salesman Logan Moore was awesome every step of the way from first contact, to finding the truck I wanted to closing the deal. No pressure at any point. He was very professional & knowledgeable of the truc from first contact, to finding the truck I wanted to closing the deal. No pressure at any point. He was very professional & knowledgeable of the truck I purchased. He explained all the options & even set up the link between my mobile phone to the truck & radio channels. The financial part of the transaction with Kyle was short & sweet. All the warranty options were explained and no pressure to purchase. I did pick an extended warranty that fit my needs. I highly recommend Logan Moore & Bill Utter Ford for your next vehicle! More
by Gshopher
September 22, 2024
Our experience with Dylan was excellent even though he shared the fact that he was relatively new in car sales at Bill Utter. He was accommodating when different cars were needed for us to inspect. He kep shared the fact that he was relatively new in car sales at Bill Utter. He was accommodating when different cars were needed for us to inspect. He kept in contact with answers to our questions and when he would be available at the dealership. Late in the day he needed to leave for a doctor’s appointment just before we were able to get back in to finish up paperwork and he gave us a heads up. At that time, he turned us over to his partner, Patrick, who he assured us was a very knowledgeable and friendly salesman. Dylan was right. Patrick was another amazing salesman who went above and beyond. We were just as comfortable with Patrick finishing up what Dylan had started and it was seamless. It was evident they had full trust in each other to treat their customers as their own. When we were turned over to the Finance Manager, it was a continuation of friendly, helpful and knowledgeable information. Dylan also was very patient helping us set up some of the tech things that some 75 year olds have trouble dealing with. In summary - Dylan treated us like we were his grandparents and Patrick seemed like helpful, generous Uncle. Dylan handled the sales end of things like a seasoned salesperson. He will continue to be an asset for your company. You can’t expect any more of this Bill Utter FORD Team ! Thanks for everything and this will be our FORD Dealer going forward. Karen L. More
by Karen L.
Employees Worked With
Other Employees :
Receptionist was very helpful and sweet.
September 21, 2024
I had a great experience with this dealership till I got to the financial kid. I told him 3 times I did not want their warranty we signed paperwork on a screen. To be honest thought numbers were too night. to the financial kid. I told him 3 times I did not want their warranty we signed paperwork on a screen. To be honest thought numbers were too night. However, I did not see paperwork till today. They charged me $4500.00 for warranty which matched my down payment. To be fair I did not discover this till 9 months later as paperwork was done on digital screen folded put in envelope. What makes me mad is That I said repeatedly I did not want. Guys look at your paperwork very careful they will screw you! No way warranty matches my downpayment. More
by gavin
Employees Worked With
Other Employees :
Micah Hartman
September 21, 2024
I've been trying to get a new car. I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I e I been asking the sales person who has been not doing anything I asked for. They are greedy sales manager. Didn't even bother looking at my deal. I even had a co signer to help me out still won't help me out. I mean why even bother selling cars I hope Mr utter fires his sales manager for this. More
by Navyrob
September 20, 2024
Great service! Got my truck engine repaired and my camera replaced. Kason Edwards is great to work with! Got my truck engine repaired and my camera replaced. Kason Edwards is great to work with! More
by gleclaire
Employees Worked With
