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Bill Utter Ford

Denton, TX

4.9
4,203 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,203 reviews

October 24, 2024

Greg Hall is always professional and very passionate about what he does. I am always satisfied with the service I get from him and the rest of the Service Department. More

by jbecherer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Bill Utter Ford responded

Thank you for recognizing Greg and our Service Department at Bill Utter Ford! We're delighted to hear you're consistently satisfied with the service. We look forward to serving you again in the future!

October 24, 2024

Coming in an hour before closing time customer service got me a new battery and I appreciate that More

by r_bean62
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! It was a pleasure to assist you with your new battery. Safe travels!

October 23, 2024

Service Advisor Greg Hall was pleasant to work with. Listened to the issues at hand, communicated his understanding of what was going on, and communicated from the tech back to me. 5 stars for Greg! More

by CHurley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Bill Utter Ford responded

We're delighted to hear that Greg provided such excellent service at Bill Utter Ford. Thank you for recognizing his efforts and sharing your experience!

October 22, 2024

Great service Department my truck was fixed the first time with no issues and felt comfortable driving it to Austin the next week More

by theshawnray
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Bill Utter Ford responded

Shawn, we're delighted to hear that our service department at Bill Utter Ford got your truck running smoothly for your trip! Thanks for trusting us with your vehicle. Safe travels to Austin!

October 22, 2024

Bill Utter Ford is a great organization. They are friendly, honest, and helpful. I have purchased several autos here over the years and always have them service my Fords. Mike, my service wr More

by Sbranch
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Bill Utter Ford responded

Thank you for your continued trust in Bill Utter Ford! We're delighted to hear that Mike and our team have consistently provided friendly, honest, and helpful service. We appreciate your recommendation and look forward to serving you in the future!

October 18, 2024

The collision center was super helpful in getting my college age daughter's taillight fixed so that she can drive safely around Denton. Thank you so much from the dad!! More

by Tom
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Recommend Dealer
Yes
Employees Worked With
Annmarie Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Bill Utter Ford responded

Tom, we're glad to hear our collision center at Bill Utter Ford could help your daughter get back on the road safely. Thanks for trusting us with her car needs!

October 17, 2024

Service was great and fast will be back next time and enjoy the same experience. More

by HCSNORTHTEXAS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bill Utter Ford responded

Your kind review warms our hearts! Thank you from the Bill Utter Ford Team.

October 15, 2024

They always take good care of us and our expedition. They have only suggested work that needed to be done and let us know what is coming up in the near future. The fight for us with our warranty comp More

by Drshaneparker
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford has been taking great care of you and your Expedition. Thank you for trusting us with your vehicle needs!

October 14, 2024

As a customer at Bill Utter Ford, I have confidence in the work done, and Danny Morris is the best service advisor ever. He works with us to assess a problem, keeps us informed every step of the way and k More

by ANNHATCH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly (shuttle from home)
Oct 15, 2024 -

Bill Utter Ford responded

It's wonderful to hear that Danny and the team at Bill Utter Ford have earned your trust with their attentive service. We're glad you feel confident and safe driving off our lot! Thank you for sharing this feedback.

October 14, 2024

Quick and timely appointment and kept me informed of issues with vehicle and recall information More

by moshing67
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bill Utter Ford responded

Thank you for taking the time to review Bill Utter Ford!

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