Bill Utter Ford

Its always a very easy process when I come in. Zero hassles. Tony King always is great. hassles. Tony King always is great. More

Good experience purchasing from Bill Utter. All problems seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from F seen were from Ford. Disappointing that during the purchase, I had no one to talk to driectly from manufacturer. The emails & updates received from Ford were worthless. More

Good fast service. Went in for the works oil change. And they also have my truck a quick wash. Thanks guys they also have my truck a quick wash. Thanks guys More

Yes,Very pleased with the service performed to my pickup Yes, Very pleased with the service performed to my pickup F-150 today, service advisor Alex Celis listened to my problem and he provided the right so Yes, Very pleased with the service performed to my pickup F-150 today, service advisor Alex Celis listened to my problem and he provided the right solution to fix it, right on time and my truck was delivered on time and as expected. Congratulations to Alex Celis for his great service attitude, definitely highly recommended ! More

We ordered a Ford Bronco. In a world where many dealerships are adding large "market adjustments" for vehicles, Bill Utter Ford stuck to their word and we paid MSRP. So many dealerships are taking dealerships are adding large "market adjustments" for vehicles, Bill Utter Ford stuck to their word and we paid MSRP. So many dealerships are taking advantage of people during this time of supply chain issues and shortages. It is very nice to work with honest people that keep their work. Our salesman, Dave Underwood, was great. Thanks! More

Eddie is best service writer at Bill Utter! He always takes care of our truck fleet. Takes care of your trucks like they're his own! takes care of our truck fleet. Takes care of your trucks like they're his own! More

I came in with a specific vehicle in mind and while they didn’t have it on their lot they went out of their way to locate the exact vehicle and had it in their store 2 days later. They were so helpful and n didn’t have it on their lot they went out of their way to locate the exact vehicle and had it in their store 2 days later. They were so helpful and nice the entire time making it the easiest and best experience I’ve ever had while buying a car. Casey in sales and Eddie in finance were by far the best!! I will recommend them and your dealership to anyone who is thinking of making a purchase. More

Terrible experience! First time going to Bill Utter and not good! I made an appointment the week prior. When I got there they could not find me in the system. After trying to locate my appt. 5 different not good! I made an appointment the week prior. When I got there they could not find me in the system. After trying to locate my appt. 5 different ways, they finally found it. I told Tony I needed a recall done and a rattle in the rear. He said he could do the recall in the "Quick Lane" but the rattle was going to be another 5-7 days. I told him I made an appointment for the repair. What a ridiculous business model. I left my vehicle for the recall and after two hours he called me and said they did not have the part. (That couldn't have been checked while I was there?) Very inconvenient for any customer as now I have to go through that mess again and apparently two more appointments because they cant check a rattle in the Quick Lane. When I came to pick up the vehicle (with nothing done to it) the concierge could not find the paperwork and had to talk to Tony who was with another customer. No thanks! Someone call Bill and tell him to rethink his business model. You dont lose your business overnight, you lose it one customer at a time! More

Just went to have my oil changed and any recalls addressed. Also asked for it to be washed. Upon arrival to pick up a non-washed truck, my engine light was on now. No one checked it before deliverin addressed. Also asked for it to be washed. Upon arrival to pick up a non-washed truck, my engine light was on now. No one checked it before delivering it to me. It had stay for another 3 hours for a “Regen”. More

Although work took a little longer than anticipated, work was completed below initial cost estimate. Friendly staff! was completed below initial cost estimate. Friendly staff! More