Bill Snethkamp Chrysler Dodge Jeep Ram

Professional and Knowledgable I had problems with my Jeep Compass and had just spoken with a dealership elsewhere and felt like they were really unprofessional. I was really happy I had problems with my Jeep Compass and had just spoken with a dealership elsewhere and felt like they were really unprofessional. I was really happy when I called this dealership. Eric seemed to know what was going on with my car right away, gave me great advice, and Tony got me in as soon as I showed up. Even though I didn’t end up getting my work done here I will be returning for regular service. More

Best dealership Bill Snethkamp dealership is very helpful and accommodating to finding the right car just for you! Within a moments notice they were able to find our Bill Snethkamp dealership is very helpful and accommodating to finding the right car just for you! Within a moments notice they were able to find our perfect car. More

Great Experience! Our salesman Shawn Treadway is an HONEST person to deal with. Bottom line pricing no fast talk or pressure. He did his homework! We had shopped locall Our salesman Shawn Treadway is an HONEST person to deal with. Bottom line pricing no fast talk or pressure. He did his homework! We had shopped locally & were unsatisfied with the dealerships in Ohio. Talked with Shawn on Thursday drove 115 miles & picked up the Jeep on Saturday. Everything was ready to go as promised. Love the Jeep love Shawn & will be sending family & friends to him.. Worth the short drive to deal with an HONEST salesperson & trustworthy dealership. More

Darius help me with choosing a car that death suits me Darius work with me on picking out a car with what I'm looking for he went over all the details of the car to ensure before I left I knew how everythi Darius work with me on picking out a car with what I'm looking for he went over all the details of the car to ensure before I left I knew how everything worked More

Excellent Cheryl was very kind, informative, and patient throughout the whole process. She worked with me and made sure I was satisfied with my purchase. I woul Cheryl was very kind, informative, and patient throughout the whole process. She worked with me and made sure I was satisfied with my purchase. I would love to work with her in the future. More

Fast and Expert Service Tony the service rep was very professional in making my service visit an satisfying experience. I would recommend this dealership to anyone seeking a Tony the service rep was very professional in making my service visit an satisfying experience. I would recommend this dealership to anyone seeking a great experience. More

Horrible Experience From the I entered into the service area it was clearly I was not a priority. The service advisor Tony kept me in limbo concerning how long it would From the I entered into the service area it was clearly I was not a priority. The service advisor Tony kept me in limbo concerning how long it would take before a shuttle would be available to take me home. What started as a 15 minute wait lasted almost two hours ... totally unacceptable. My car was dropped off and a Thursday and promised to be ready on Monday. Monday came and after receiving no updating on my vehicle I started calling non stop from 3:00 pm to 5:30 pm constantly goong to service advisor Tiny’s voicemail in which he never returned my calls. I finally called the service manager who did finally returned call to let me know my call would be ready before they closed at 8:00 pm. When i went to pick up my car on Tuesday I went to speak with service advisor Tony to ask about completed work on my car but he threw his hands up and directed me straight to the cashier without allowing me any conversation with him. Rude and totally disrespectful! I live in the city of Detroit and I try giving inter city businesses my business but I wont be returning there. They got almost $6000 in repairs out if me this year I hope its worth their lost of future customers because I will be telling everyone I know to stay away. More

My Experience I’ve purchased two vehicles from Snthkamp Chrysler, my experience is always pleasant. TJ the sales rep makes it a stress free as possible and he’s alw I’ve purchased two vehicles from Snthkamp Chrysler, my experience is always pleasant. TJ the sales rep makes it a stress free as possible and he’s always kind and very professional. Thank you all for a wonderful experience More

New car purchase Excellent service by my salesperson TJ, and all the sales management staff. They took special attention to meet my requirements very effectively. Comp Excellent service by my salesperson TJ, and all the sales management staff. They took special attention to meet my requirements very effectively. Completely satisfied with their support. More

Kind and efficient The Customer Service was very kind and considerate. I was in and out. I thought I would be in the lobby for at least 3 hours the work was completed in The Customer Service was very kind and considerate. I was in and out. I thought I would be in the lobby for at least 3 hours the work was completed in half the time. More