Bill Smith Buick GMC
Cullman, AL
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Came in had oil changed, had filters replaced. Always convenient to go to the service dept, very nice, helpful. Will continue to have the service dept taking car oil changed, had filters replaced. Always convenient to go to the service dept, very nice, helpful. Will continue to have the service dept taking care of my vehicle. More
Bill Smith is the greatest dealership . I purchased a 2008 GMC Sierra and got the price and payment I wanted. I highly recommend it to family and friends!!! AAA++++ . I purchased a 2008 GMC Sierra and got the price and payment I wanted. I highly recommend it to family and friends!!! AAA++++ More
I bought a 2006 Chevy Silverado from there in April 2010 and it had a noise when braking. I was told it was nothing major and they was not going to fix it. A friend of mine that is a mechanic drove my truck and it had a noise when braking. I was told it was nothing major and they was not going to fix it. A friend of mine that is a mechanic drove my truck said something was wrong with the brakes. I took this week to Chevy dealership and it cost me over $600 to ge fixed. I was told that the vehicle had serious brake problems and should have never been sold. To the point the brakes could have failed. To me all this dealership cared about was making the sale, no concern for safety or concern for a customer. I just know that they are not to be trusted and no would should assune that any vehicle they sell is ok. More
I contacted Bill Smith Buick GMC about one of their vehicles on cars.com and spoke with Chris Logan. He was very helpful and upfront. They have a great selection and would definitely come back. Every vehicles on cars.com and spoke with Chris Logan. He was very helpful and upfront. They have a great selection and would definitely come back. Everyone here seems to do what they can to get you the best deal. More
The sales and service at Bill Smith is second to none. They had ample inventory to choose from but I wanted a truck that they didn't have on the lot. In a matter of minutes, they located the exact truck They had ample inventory to choose from but I wanted a truck that they didn't have on the lot. In a matter of minutes, they located the exact truck that I wanted and I was driving it the next morning. I've had some minor warranty work done there and they always provide me with a nice loaner while mine's in the shop. I have (and will continue) to refer friends, family, and perfect strangers to this dealership. They are fair, professional, and prompt. More
I'm actually writing this review for my father, who is elderly. He just recently purchased a 2007 toyota camry from bill smith for 20,000+, Yes you heard me right! These people our in the business to ma elderly. He just recently purchased a 2007 toyota camry from bill smith for 20,000+, Yes you heard me right! These people our in the business to make money at no expense, not even when they are taking advantage of elderly people. First they sent my father a flyer saying he won a deal, then when he was there they got him to sign papers thinking he had won a car. In reality after signing he was stuck with an overpriced car. When he found the truth they said he couldn't get back his car because they had already sold it. In the state of alabama theres nothing we can do beside accept that we got screwed. The people there are rude, my advice to anyone is stay far away from this dealership. My father lives on a fixed income so now he's stuck with this overpriced car. I pray one day this dealership will get what's coming to it. More