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Bill Robertson Nissan - Service Center

Pasco, WA

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149 Reviews

149 Reviews of Bill Robertson Nissan - Service Center

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May 06, 2018

They didn’t do anything. At all came in for oil change, tire rotation, and breaks check. Paid $65. Not one of those things happened. Oil still dirty, tires not rotated etc. More

by Tristan.r.neson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susana Gudino
May 03, 2018

Always done right thefirst time This dealership goes all out to insure customer satisfaction. A very professional staff, really clean waiting area with pretty nice perks (water, coff More

by DENNISHEFFRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Weerakkody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Don
May 02, 2018

Excellent Service and polite employee Very attentive and excellent quality work. Vehicle was taken on the oppointment time. After service received a call that the car was ready to be picke More

by YYOHANNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana Gudino, Travis Schnebly, Joshua Mendoza
May 02, 2018

Great Service Department My most recent excperiance getting my oil changed was considerably better than I had expected. The ladies in the service department were pleasant, kn More

by ROD L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
May 02, 2018

Fast and great attitude. I like the fast service and the friendly service staff. The waiting area is also great and the snaks that are provided also. They try to get u out soo More

by JUANMM197916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
May 02, 2018

Great experience When I got to the service department I was greeted with great energy, very helpful and caring. Was in and out of the building super fast. More

by SALDANA.FERNANDEZBILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
May 02, 2018

Service experience. Everyone was professional and attentive to the customer. Service was well explained and completed in time that was estimated. Vehicle was washed and More

by jksears0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Don
May 02, 2018

problem fixed! My exhaust pipe was making a rattle noise and the dealership repaired it for a reasonable amount of time and price. Thank you for a job well done! More

by EILEEN.WESTCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
April 30, 2018

Oil change Always exceptional customer service, clean and professional environment and timely service. Coffee, water and cookies always provided and you get your More

by octaviaspink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Robertson, Susana Gudino
April 29, 2018

Great service! Had a great experience there, very friendly staff and excellent work done. Will keep coming back! I love my Nissan Frontier and plan to keep it a long More

by julkel777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
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