Bill Robertson Nissan - Service Center

It was great I was not too happy finding out my tire had picked up two nails but glad it was able to get fixed for the time being. Thanks to the suggestions and re I was not too happy finding out my tire had picked up two nails but glad it was able to get fixed for the time being. Thanks to the suggestions and recommendations from the service agent I was able to make a well informed decision. Thank you for your help and service was great! 😊 More

Excellent service . Always get the best for my money at bill Robertson nissan service department. Lisa rocks!! All of the staff members are friendly and knowledgeable. I Always get the best for my money at bill Robertson nissan service department. Lisa rocks!! All of the staff members are friendly and knowledgeable. I won't take my Altima anywhere else. More

Friendly staff Always friendly and take care of all my questions, always get my appointments on the days and time that is more convenient for me to go Always friendly and take care of all my questions, always get my appointments on the days and time that is more convenient for me to go More

Air bag recall I was not expecting to enjoy my wait time while my car was worked on But to my surprise Lisa and all your staff exceeded my expectation. The waiti I was not expecting to enjoy my wait time while my car was worked on But to my surprise Lisa and all your staff exceeded my expectation. The waiting room was clean and comfortable the coffee and fresh baked cookies the restrooms was very clean. Also you had the USB tower for charging my phone and to top all that Lisa told me they washed and vacuumed my car! I had a brilliant experiance and I ha my stopped talking about it! Additional thank you Lisa for noting that my car had the wrong battery and I told her that's its new and Les Schwab put in! I drove to les Schwab and shiwed them the notation about the wrong battery they apologized to me and replaced with a brand new one at mo cost! So thank you Lisa and Service Dept. For going above and beyond your duties! Thank you Blandina Dutra More

Vehicle service with a customer service focus Very happy with my recent trip to the Bill Robertson Service Center. I purchased a new Titan and ordered an accessory from the parts department. When Very happy with my recent trip to the Bill Robertson Service Center. I purchased a new Titan and ordered an accessory from the parts department. When it arrived I called service to see if they could install the accessory any time soon. They were able to get the truck in the same day and had the part installed in no time (even though they had to take off the back bumper to do the install). I appreciate the personal service. I will be back. More

Susana rocks👍! I've always brought my car to Pasco location & always am surprised when Susana remembers me. She efficient, friendly and very personable. All the I've always brought my car to Pasco location & always am surprised when Susana remembers me. She efficient, friendly and very personable. All the staff is very friendly, but I have to say always a pleasure to see Susana when I pull up.😊 More

Oil change and tire rotation. Excellent, comfortable wait area with free coffee, chocolate chip cookies. The free car wash was well done as always. 1 hr and twenty minutes, I tho Excellent, comfortable wait area with free coffee, chocolate chip cookies. The free car wash was well done as always. 1 hr and twenty minutes, I thought was great timing, I could not perform the tire rotation, oil change and wash in that time on my own. A great value. Appreciate the great job!! More

On time, friendly courteous staff and good service. Robertson’s Nissan is a great dealer with wonderful employees always prompt and helpful.I’ve bought my last four vehicles here, nothing but happy! Robertson’s Nissan is a great dealer with wonderful employees always prompt and helpful.I’ve bought my last four vehicles here, nothing but happy! More

Service Great service staff. Kept me up to date through out the time the vehicle was being checked for A/C problem. Parts on order to complete Great service staff. Kept me up to date through out the time the vehicle was being checked for A/C problem. Parts on order to complete More

Service Manager The service manager was enthusiastic and seemed concerned and knowledgeable. Vehicle was ready on time as promised. Most importantly he appeared com The service manager was enthusiastic and seemed concerned and knowledgeable. Vehicle was ready on time as promised. Most importantly he appeared committed to quality service. More