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Bill Robertson Nissan - Service Center

Pasco, WA

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149 Reviews

149 Reviews of Bill Robertson Nissan - Service Center

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April 01, 2018

Quality service at a reasonable rate Quality service with suggestions for additional services only when necessary. Not forceful. They even vacuumed and washed my vehicle. Easy to set app More

by tmcarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Don
March 31, 2018

Too long of a wait Waited 2 hours for an oil change and I had to pay for half of my replacement key even though my car didn’t come with one to begin with More

by KARLA.MOTTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Jackson, Zach Don
March 31, 2018

Zach the Mac I would just like to say that Zach was the best service advisor I have ever dealt with. He must have some mythic/ancient powers, because my vehicle wa More

by mendodatrujillo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Don
March 30, 2018

oil change and tire rotation It is always great to have the car come back washed clean after changing the oil. The serviceman found a dirty air filter on my Rogue. But I didn't More

by LAMARPALMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
March 29, 2018

Lobe and oil change I had not expected to pay for tire rotation. When I set my appointment I had ask if I got a free tire rotation and I understood that it would be free More

by aeburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Gudino
March 28, 2018

went as planned was as expected, went well will come back again. hope to buy another Car in a few years. Love Debbie's comericials. The Robinsons are great More

by ROBPAT939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Susana Gudino
March 26, 2018

Friendly and helpful The reason I rated your service center 4 stars is because everyone is very friendly and do their best effort to try to help us with our vehicle. More

by Juan Robles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Mendoza, Susana Gudino
March 24, 2018

Oil and filter chage Thank you for recommending some money saving tips when it comes to servicing my car and Thank you for the fast and excellent service, as always. More

by thilanga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana Gudino
March 24, 2018

I had a recall on my Nissan titan 2012 Everyone was so professional willing to work on getting what I wanted on my trade-i on my 2012 Nissan titan I really enjoyed 2017 Nissan titan yes More

by VILLEGAS233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rivera, Susana Gudino, Joshua Mendoza
March 24, 2018

Great people , good work Friendly , good customer service, good coffee and cookies. You guys give a pleasant welcome and deliver good balance in the service area , could use a More

by danish2delight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana Gudino, Geny Benitez