Bill Robertson Nissan
Pasco, WA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Awesome Customer Service Everyone was so nice and made sure I was comfortable. Water, snacks.....I’m sure they would have offered the shirt off their back had I looked like I Everyone was so nice and made sure I was comfortable. Water, snacks.....I’m sure they would have offered the shirt off their back had I looked like I was chilly. Super cool people. Never made me feel pressured and made the whole experience very fun!! Smacking the gong at the end was epic (Even if nobody was there to witness it) More
The Best It was one of most memorable experiences of my life. Thank John Paul and the kind finance people. A Wonderful Experience. Would recommend 'Anyone' buy It was one of most memorable experiences of my life. Thank John Paul and the kind finance people. A Wonderful Experience. Would recommend 'Anyone' buy there. Thanks again More
My First Brand New Car!!! Best car buying experience!! Cliff and Alberto were awesome. I kept asking for more, changing cars and they were so willing to accommodate me! And I w Best car buying experience!! Cliff and Alberto were awesome. I kept asking for more, changing cars and they were so willing to accommodate me! And I walked away very happy with my purchase!! Thank you all so much! More
Great experience Purchased my first car and it was extremely pain free. The used car manager was very polite and got me through signing without any stress. AJ the sale Purchased my first car and it was extremely pain free. The used car manager was very polite and got me through signing without any stress. AJ the sales guy was friendly and not at all pushy about what there was and was able to show me around for what i wanted. More
Great and friendly service Very friendly sales associate. Not pushy when looking at cars. Worked with us on our trade. Car was priced great and we feel like we got great deal. Very friendly sales associate. Not pushy when looking at cars. Worked with us on our trade. Car was priced great and we feel like we got great deal. More
Most efficient When I arrived home I realized that the quoted prices were not the same as the prices on my emails. ie Costco price and rebate prices. Shame on you! When I arrived home I realized that the quoted prices were not the same as the prices on my emails. ie Costco price and rebate prices. Shame on you! More
Amazing service and excellent vehicles Their couldn't have been a better car for the price I was looking for. The employees are very helpful and willing to help you get the car you need. Their couldn't have been a better car for the price I was looking for. The employees are very helpful and willing to help you get the car you need. More
Not so great experience!!! Had a awesome experience very professional staff! They went above and beyond to get us what we wanted. All the staff we came in contact with was court Had a awesome experience very professional staff! They went above and beyond to get us what we wanted. All the staff we came in contact with was courteous. It is probably the best experience from a car dealer. You can't go wrong with them. You are not just a "sale" they actually remember you when you come back for routine services. Jeff was my point of contact but he was out on leave when I came in to purchase my suv. He made sure everyone knew I was coming in and they were expecting me. He still text me to make sure all went well and that I was happy .Thank you to Jeff Jackson, AJ Weerakkody, Robert Rivera, Josh Hoefer, and Zack Don from service!!! This is an update to my first post and I must say I never fell so disappointed. This deal knowing that the front bumper had damages that they could not tell me what the carfax report was will not fix the bumper. I have ask from day 3 of having the car about them fixing the bumper I was ignored by Zack. He wanted me to pay 100.00 to fix something I did not do to the car. Over the time driving the car it has gotten worse. I have email General manger Jose, and Debbie no response back from them. NEVER again I will stick to my Honda and go back home to Georgia to get my next car. More
Great People & Car! This is the first time purchasing from Bill Robertson Nissan and it was great experience!!! No sales pressure. Easy to talk to and very friendly. Ever This is the first time purchasing from Bill Robertson Nissan and it was great experience!!! No sales pressure. Easy to talk to and very friendly. Everyone is so nice. Greeted us immediately and let us look at vehicles without sales hovering. And then, they were there to answer any questions when we had them immediately. Very positive experience! They made it easy to purchase and finance a car. Would definitely recommend this dealership!! More
Fantastic Made buying a new car fun and stress free! Everyone we came across throughout the entire experience was kind and helpful. Seriously the car buying bes Made buying a new car fun and stress free! Everyone we came across throughout the entire experience was kind and helpful. Seriously the car buying best experience I've ever had! More