Bill Robertson Nissan
Pasco, WA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Excellent, friendly service The entire staff was very friendly and made the car buying experience a good one. The salesman, Joe, was knowledgeable about the vehicles and spent a The entire staff was very friendly and made the car buying experience a good one. The salesman, Joe, was knowledgeable about the vehicles and spent a lot of time with me looking at a variety of vehicles to make sure I found the right one for me. I did not feel pressured like you do at most dealerships. More
Friendly and professional staff Jeff Jackson, Joseph Diianni, and the other staff members were very helpful. They made the process easy, although I was afraid. They lusten to what i Jeff Jackson, Joseph Diianni, and the other staff members were very helpful. They made the process easy, although I was afraid. They lusten to what i wanted and directed me to the car I wanted. They calm my nerves, always kept a smile, while walking me though my doubts. Truly thankful to the sales team ig Bill Robertson Nissan. More
Top Notch The experience was top notch. Was an easy process and the staff was amazing. They made me feel comfortable and right at home. No pressure and laid out The experience was top notch. Was an easy process and the staff was amazing. They made me feel comfortable and right at home. No pressure and laid out my options in front of me!! More
Awesome customer service! Joseph and Jose were a pleasure to work with! We only had to look at one vehicle to decide that it was the right one for us. I would highly recommen Joseph and Jose were a pleasure to work with! We only had to look at one vehicle to decide that it was the right one for us. I would highly recommend going here! More
Very great service !!! John is a super good sales guy. I was very impressed all around. He was so great with questions and advise. I would give him 10 stars if i had that c John is a super good sales guy. I was very impressed all around. He was so great with questions and advise. I would give him 10 stars if i had that choise. GOOD JOB John. 😀😀😀 More
Fantastic out of state new car purchase experience Found my Murano online. The entire experience with Jeff & staff was direct, honest & very pleasant. Flew up, draw back to CA. Outstanding dealershi Found my Murano online. The entire experience with Jeff & staff was direct, honest & very pleasant. Flew up, draw back to CA. Outstanding dealership. Extremely satisfied. More
Warranty Service Nightmare Customer service and follow through in the service department was severely lacking in my recent experiences. I was led to believe they were going to p Customer service and follow through in the service department was severely lacking in my recent experiences. I was led to believe they were going to push for a recent mechanical issue to be covered under the highest extended warranty I purchased. It turns out it wasn't even submitted to the warranty company and I was told it was denied without their follow through. I called to complain to the service manager and was told it would take a few days to get ahold of the extended warranty company and sorted out. This was many weeks ago and I have not received a call back from her. I called the extended warranty company myself and they told me that has been no recent consultation from the dealership about the claim. In summary, they called to initiate a claim and never submitted any documentation from that point forward to get an approval. More
Pleasureable In general the whole experience was great! The only disagreement I had was with the number of FOBs that should come with my purchase... Another one wa In general the whole experience was great! The only disagreement I had was with the number of FOBs that should come with my purchase... Another one was made and the problem was resolved quickly. Thank You! More
Highly recommend Robertson NIssan and staff. Denis Gusic is absolutely the best salesman I've ever encountered. He listened to my comments and concerns, and understood that I did not want to be p Denis Gusic is absolutely the best salesman I've ever encountered. He listened to my comments and concerns, and understood that I did not want to be pressured into a sale. I bought a Murano that I absolutely love (it's easy to park, ladies). Best of all, whenever I pop in with a question or need assistance, Denis always remembers my name and is never too busy to assist. Not only do I highly recommend Robertson Nissan based on my personal experience, but they have a new customer for life. Thank you Denis, and thank you Bill and Debbie Robertson! More
New car purchase Fron the start, John was very attentive, responsive and friendly. He listened to our requests and gave us options throughout the entire process. Ver Fron the start, John was very attentive, responsive and friendly. He listened to our requests and gave us options throughout the entire process. Very satisfied with the experience. More