Bill Robertson Nissan
Pasco, WA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Unbelievable quality service. We have purchased many automobiles in our 70 plus years. We have received good service but never of the nature at Robertson Nissan with Jeff Jackson, We have purchased many automobiles in our 70 plus years. We have received good service but never of the nature at Robertson Nissan with Jeff Jackson, the management and the financial office, All these gentlemen treated us as if we were the only customers in the place, No high pressure sales pitches were used and there was a definite fairness in negotiating the final transaction for purchase., Wedefinitely appreciated the follow-up assistance with the technical aspects of the newly purchased auto and the assurance that we could return for more help if needed, More
Multiple repairs, including transmission The service representative, Susana, was absolutely fantastic! she was very committed and proactive in her strive towards excellent a when helping me w The service representative, Susana, was absolutely fantastic! she was very committed and proactive in her strive towards excellent a when helping me with my car. More
Twol very different experkiences Went in for an oil change and filter replacement. That went well. I was treated well and the service was quick, On leaving i notice their was an en Went in for an oil change and filter replacement. That went well. I was treated well and the service was quick, On leaving i notice their was an engine warning light on but I needed to get home. The light was not on before the servicing. On a call from the dealer to ask how things went I told them the problem with the light and said KI would be y the next morning. From key drop off tlo a returned car was an hour and a half. The service rep told me there was nothing wrong and they should charge me but didn't. No explanation of why the light was off before the service and came on right after the work. On returning to my car the emergency brake was applied so hard I almost couldn't release. it. not sure if it was an accident. More
Brake fluid change Quick service dependable staff, always great to work with. I wouldn’t take my car any where else. Always quick dependable service and nice people to w Quick service dependable staff, always great to work with. I wouldn’t take my car any where else. Always quick dependable service and nice people to work with More
Outstanding I would like to not only praise but thank all the individuals I've marked on this survey. Starting with the service staff we brought in our 2012 Titan I would like to not only praise but thank all the individuals I've marked on this survey. Starting with the service staff we brought in our 2012 Titan XD unbeknownst to us the safety system or airbag system had a problem and they could not find it but they informed us it was going to cost a great amount of money. We went back home little upset repairs we're not covered under extended warranty that we had purchased from McCurley. The girls then passed us over to Craig Robertson and I believe he passed this onto Joseph and Dennis salesman. At this point I have to say the whole staff went beyond what they had to do to help us get into a safe new vehicle that was covered under warranty instead of paying for a dead horse. They work the greatest deal for us but understanding that there are a couple things we had to give up on the truck but they are just little things. My wife and I can't say enough about your staff and how they helped us you have won a loyal customer. I'll also say that the staff was more concerned with our safety then selling us a new truck and we appreciated that. We want to thank everybody very much and we are enjoying our new truck immensely. More
Friendly and professional. Our salesperson was top notch!! This dealership had no pressure to buy and was friendly and professional. I would recommend this dealership to anyone who values there time and money This dealership had no pressure to buy and was friendly and professional. I would recommend this dealership to anyone who values there time and money for a hassle free experience. More
Quality service at a reasonable rate Quality service with suggestions for additional services only when necessary. Not forceful. They even vacuumed and washed my vehicle. Easy to set app Quality service with suggestions for additional services only when necessary. Not forceful. They even vacuumed and washed my vehicle. Easy to set appointment and friendly reminders. More
Always great to work with! So, to put it in simple terms. This is the fifth vehicle that we have purchased from this location. I believe the 4th from Bill Robertson. They always So, to put it in simple terms. This is the fifth vehicle that we have purchased from this location. I believe the 4th from Bill Robertson. They always treat us well. Respectful and professionally. They always work hard to make us happy. More
Purschaing my first vehicle As a first time car buyer, Denis and Jose made my experience amazing! I appreciate their insight and for allowing me to address any concerns or questi As a first time car buyer, Denis and Jose made my experience amazing! I appreciate their insight and for allowing me to address any concerns or questions I presented. I felt taken care of and left with a vehicle I know was the best option to fit my needs. More
Zach the Mac I would just like to say that Zach was the best service advisor I have ever dealt with. He must have some mythic/ancient powers, because my vehicle wa I would just like to say that Zach was the best service advisor I have ever dealt with. He must have some mythic/ancient powers, because my vehicle was in and out in no time at all! More