Bill Robertson Nissan
Pasco, WA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 607 reviews
Bill Robertson Nissan Review Excellent sales personnel clean well kept dealership with a very professional staff. Nissan quality is one of the main reasons for choosing a Sentra. Excellent sales personnel clean well kept dealership with a very professional staff. Nissan quality is one of the main reasons for choosing a Sentra. I highly recommend this dealership More
Ninth car purchased from Bill Robertson Nissan Amazing staff, excellent service. They have helped us numerous times over the years. We've purchased several cars for ourselves and our children. Fro Amazing staff, excellent service. They have helped us numerous times over the years. We've purchased several cars for ourselves and our children. From the time we walk in the dealership we are treated like family and they are always available to answer any questions we may have. They go the extra mile to ensure the car we are purchasing is something that will fit our lifestyle and budget. We wouldn't go anywhere else. More
Zach is the greatest...I could not have asked for bwtter Zach is always upbeat and very helpful. He took his time to answer all the questions that I had. He is an asset to you. Zach is always upbeat and very helpful. He took his time to answer all the questions that I had. He is an asset to you. More
Flat tire One of my factory installed tires blew out on th highway on my 2016 Nissan Altima SR. Waited seems like a lon time to be told non repairable. Then wai One of my factory installed tires blew out on th highway on my 2016 Nissan Altima SR. Waited seems like a lon time to be told non repairable. Then waited even longer to see if I could get new tires. Finally I just went out to the service desk and pretty much was shown the door by another service person that I didn’t even know. Now that I think about it. I was not happy with the service. Just a waste of time. Ended up going to Costco bought a set of 4 Michigan tires for little over 800.00 With excellent customer service from Costco. Sorry you guys not sure if I’ll come back. Joe S. More
Horrible with one bright spot. Everything about my visit to the service center was a customer service nightmare. I've already written a letter to management. The good... when Susa Everything about my visit to the service center was a customer service nightmare. I've already written a letter to management. The good... when Susana stepped in and took over with my vehicle. She has some amazing customer service skills that need to be taught to a few others in that dept. More
Buying just Became Easy I have purchased multiple vehicles at this dealership. All from Jeff Jackson. He is great at building relationships with people and the funny thing is I have purchased multiple vehicles at this dealership. All from Jeff Jackson. He is great at building relationships with people and the funny thing is this...The last car I purchased was 8 years ago, but because it was such a memorable experience, I made the decision to see Jeff first. What I liked about this particular experience was how seamless everything was. I didn't want to spend all day at the dealership and Jeff made the purchasing decision/process simple and easy. He is a great asset to the dealership...definitely a special dude. More
Confident buying experience Denis was beyond helpful. From the road test to the process of purchasing options, there was clarity which led to a sense of trust. I highly recommend Denis was beyond helpful. From the road test to the process of purchasing options, there was clarity which led to a sense of trust. I highly recommend Bill Robertson Nissan to anyone in the market looking for a fair and honest car buying experience. More
Excellent maintainance service Excellent maintainace service makes a pleasant driving feeling of our car. The potential problems checked by techinicians are mentioned in the summary Excellent maintainace service makes a pleasant driving feeling of our car. The potential problems checked by techinicians are mentioned in the summary, which helps us clearly know in which currently condition our car is. More
Satisfied with the service I received on Nissan Titan on April 20th I had my truck oil change and a car wash was added thank you with the service I received on Nissan Titan on April 20th I had my truck oil change and a car wash was added thank you More
Services Very quick polite helpful and thorough and knowledgeable about the needs and option and taking care of what I needed really has been the best place I’ Very quick polite helpful and thorough and knowledgeable about the needs and option and taking care of what I needed really has been the best place I’ve been too in a long time More