Bill Robertson Nissan
Pasco, WA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Zach is always welcoming and polit I always feel welcome and satisfied with the service. My car looked amazing after the detail job! My only concern is that I have a hard time getting t I always feel welcome and satisfied with the service. My car looked amazing after the detail job! My only concern is that I have a hard time getting through to serve to make the appt. However, when they do answer I get in promptly. More
Customer service in the service department Susana Gudino did an amazing job helping me. She helped me understand all the inspections they did on my car and overall very friendly and courteous. Susana Gudino did an amazing job helping me. She helped me understand all the inspections they did on my car and overall very friendly and courteous. She is always happy, and kind. More
quick it was a quick process for the most part ! very friendly and real ! helpful and open to ideas and suggestions based on what i wanted ! it was a quick process for the most part ! very friendly and real ! helpful and open to ideas and suggestions based on what i wanted ! More
They are easy to work with. Easy going folks. You don’t feel like you are being attacked by vultures as soon as you pull into car lot. They listen to your needs and don’t try to Easy going folks. You don’t feel like you are being attacked by vultures as soon as you pull into car lot. They listen to your needs and don’t try to sell you something you don’t need. More
It was great I was not too happy finding out my tire had picked up two nails but glad it was able to get fixed for the time being. Thanks to the suggestions and re I was not too happy finding out my tire had picked up two nails but glad it was able to get fixed for the time being. Thanks to the suggestions and recommendations from the service agent I was able to make a well informed decision. Thank you for your help and service was great! 😊 More
Excellent service . Always get the best for my money at bill Robertson nissan service department. Lisa rocks!! All of the staff members are friendly and knowledgeable. I Always get the best for my money at bill Robertson nissan service department. Lisa rocks!! All of the staff members are friendly and knowledgeable. I won't take my Altima anywhere else. More
Friendly staff Always friendly and take care of all my questions, always get my appointments on the days and time that is more convenient for me to go Always friendly and take care of all my questions, always get my appointments on the days and time that is more convenient for me to go More
Air bag recall I was not expecting to enjoy my wait time while my car was worked on But to my surprise Lisa and all your staff exceeded my expectation. The waiti I was not expecting to enjoy my wait time while my car was worked on But to my surprise Lisa and all your staff exceeded my expectation. The waiting room was clean and comfortable the coffee and fresh baked cookies the restrooms was very clean. Also you had the USB tower for charging my phone and to top all that Lisa told me they washed and vacuumed my car! I had a brilliant experiance and I ha my stopped talking about it! Additional thank you Lisa for noting that my car had the wrong battery and I told her that's its new and Les Schwab put in! I drove to les Schwab and shiwed them the notation about the wrong battery they apologized to me and replaced with a brand new one at mo cost! So thank you Lisa and Service Dept. For going above and beyond your duties! Thank you Blandina Dutra More
Excellent Experience, Excellent Product I would buy from them anytime. Excellent service and excellent product. I have worked with Jeff and Jose before, they do an excellent and are very c I would buy from them anytime. Excellent service and excellent product. I have worked with Jeff and Jose before, they do an excellent and are very customer oriented. More
Vehicle service with a customer service focus Very happy with my recent trip to the Bill Robertson Service Center. I purchased a new Titan and ordered an accessory from the parts department. When Very happy with my recent trip to the Bill Robertson Service Center. I purchased a new Titan and ordered an accessory from the parts department. When it arrived I called service to see if they could install the accessory any time soon. They were able to get the truck in the same day and had the part installed in no time (even though they had to take off the back bumper to do the install). I appreciate the personal service. I will be back. More