Bill Robertson Nissan

Friendly service The service department is friendly. The waiting area is clean and has drinks and snacks. The wait time and price are an issue. When you get an oil cha The service department is friendly. The waiting area is clean and has drinks and snacks. The wait time and price are an issue. When you get an oil change, they should change you air filter automatically. It is always another charge or we recommend you do this maintanence. It is quite expensive. More

Severe Lack of Customer Service I didn't purchase this vehicle to join a club, yet it appears that I have inadvertently done so. And a club you cannot leave, no matter how many time I didn't purchase this vehicle to join a club, yet it appears that I have inadvertently done so. And a club you cannot leave, no matter how many times you ask. From the day I made the purchase two years ago, I've been receiving phone calls, emails and texts for various purposes. I've asked one of them to stop contacting me, but they persist. I wonder if anyone has mentioned to them that customer service includes listening to the customer and complying with their reasonable requests. Maybe they skipped that chapter. I have no problems with the actual service, but they will never get more than a one star as long as they continue pestering me. More

Great service and sales staff Traveling through Eastern Washington,we experienced a mechanical problem. We found Bill Robertson Nissan in Google. Service dept worked our car in ve Traveling through Eastern Washington,we experienced a mechanical problem. We found Bill Robertson Nissan in Google. Service dept worked our car in very quickly and gave us the info on repairs. We weighed our options and decided the best option, was a new vehicle. Sales staff was kind, courteous and not pushy. They allowed us to make our decision and helped us through the purchase. Great dealership to work with and will drive back from western WA for next purchase More

Experience when purchasing a new car I was very appreciative of Jeff’s knowledge and time he spent with me. This is the second Murano we have bought from him and felt comfortable returnin I was very appreciative of Jeff’s knowledge and time he spent with me. This is the second Murano we have bought from him and felt comfortable returning to the dealership More

Great Service We are very content with our experience. Everyone was very helpful and answered all of our questions. We didn’t feel pressured to buy a car, which wa We are very content with our experience. Everyone was very helpful and answered all of our questions. We didn’t feel pressured to buy a car, which was great. We test drove cars and then made our decision. We would definitely recommend this dealership to others. More

Thanks Outstanding service! Was pleased that repairs were completed in a timely manner. Parts were available and as soon as approval was received from the w Outstanding service! Was pleased that repairs were completed in a timely manner. Parts were available and as soon as approval was received from the warranty company the repairs were completed ahead of the indicated time. So appreciate the service departments' effort. More

Best Dealership in our area! I've now purchased 2 vehicles at Bill Robertson Nissan so far. I must say they have one of the cleanest layouts in our area. AJ was the salesman that I've now purchased 2 vehicles at Bill Robertson Nissan so far. I must say they have one of the cleanest layouts in our area. AJ was the salesman that helped me and has been my go-to guy from day 1. He's very professional and courteous as well as very informative about the vehicles they sell. They don't try to up sell you and they aren't pushy like other dealerships! Definitely check this place out if you're looking for an amazing car purchase experience :). Jose is also an amazing employee that helps with your financing, you guys get 5 stars all day long. More

20,000 mile service Everyone in the service department was very respectful and kind. They explained everything that needed to be done. I waited in the comfortable waiting Everyone in the service department was very respectful and kind. They explained everything that needed to be done. I waited in the comfortable waiting area, and their estimate of time, and how much it would cost, was accurate, no surprises, or waiting there forever. More

Was great services Had great customers service went in for a free oil change and tire rotation amd didn't expect it to go so fast and they washed my car was awesome Had great customers service went in for a free oil change and tire rotation amd didn't expect it to go so fast and they washed my car was awesome More

Very good Answered all my questions, texts, emails and gave me a good deal. Jeff was very thorough even took the time to show me how some of the features worked Answered all my questions, texts, emails and gave me a good deal. Jeff was very thorough even took the time to show me how some of the features worked in my new truck. More