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Bill Ray Nissan - Service Center

Longwood, FL

4.7
1,316 Reviews

1,316 Reviews of Bill Ray Nissan - Service Center

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March 15, 2025

I was warmly welcomed immediately by Robert. He was efficient, polite, and knowledgeable. The oil change and inspection were performed timely and I was directed to the cashier. My car was clean More

by JUDYBASS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

Every time I visit this dealership for oil changes or anything, the customer service and staff are amazing. I went for an oil change yesterday and the minute I got there they treat you like royalty I had More

by KELLYBARRIENTOS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

I had to wait over 1 hour after my appointment for my car go go in the shop. On top of that it was extremely extremely expensive!,!!,! Never again! More

by MARIA.POYATOS
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Bill Ray Nissan responded

Here at Bill Ray Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at to discuss ways we can better serve you in the future. Service Director Richard Morris 407-831-1318 ext.238

Mar 19, 2025 -

MARIA.POYATOS responded

Thank you, Richard. All is good. I was a bit upset but I realize it was silly of me. Bill Ray has been a great option for me. I had purchased my 2 vehicles from them, 10 years apart, and I will continue bringing my current pick up for service. I appreciate all you and your team does for us costumers. Thank you for great service and excellent customer service. And please, say thank you to Zachary Gibbs? (sorry, not sure of last name), my advisor.

March 12, 2025

They are professionals in their dealings, making you feel like you are part of a large family. They provide you with useful advice, and you will not leave until you are 100% satisfied with the deal More

by MOUSA.ALFAYAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Toledo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2025

I wouldn't take my vehicle anywhere else. The service team. Provided me with prompt courteous. Service. More

by JAZZYOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dambaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 11, 2025

Excellent and prompt performance. Staff was courteous and kept to the schedule that they promised More

by CJOHNFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
missy
Mar 11, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 10, 2025

Outstanding service as always. CJ was on top of our car every day. Great job service techs! More

by KEPP32773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2025

Great sales experience and now 6 months later. Excellent service experience. Went for oil change and tire rotation and they were fabulous and on time. More

by tickfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2025

Close to my house and convenient. Keeps me up to date and aware of recommended manufacturer maintenance. More

by Pml23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2025

Great service by Mr Uriah. Answered all my questions and made me feel like part of the family. More

by lopezperezantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gracie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uriah Frisby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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