Bill Ray Nissan - Service Center

Robert is an amazing advisor… every time I come to Nissan he makes sure to give me A+ customer service as well as helps me understand what is going on with my car. I come to bill ray nissan because of the pe he makes sure to give me A+ customer service as well as helps me understand what is going on with my car. I come to bill ray nissan because of the people amazing customer service all the time and I will continue to choose Robert as my advisor for when I come in. More

An absolute pleasure dealing with the service department. Darryl was very attentive, informative and professional, Darryl was very attentive, informative and professional, More

I bought by car at this dealership. It is always clean and the employees are friendly and knowledgeable. It is always clean and the employees are friendly and knowledgeable. More

Service department courtesy was excellent and all my questions were answered. But I believe the service advisor suggested maintenance that was not needed at this time. That made me question his honesty questions were answered. But I believe the service advisor suggested maintenance that was not needed at this time. That made me question his honesty as far as what my Armada really needed. Not only I do not want him as my service advisor, I may be looking at other places to take my truck for service. A place were I can trust the advice that is being given to me. Also, for some of the services suggested, the prices were very high. It looks to me that the advisor works on commission on the service they sell. More

It was very disappointing especially the lack of communication in timely manner. I was left stranded for almost two weeks. I also would like to change service advisors effective immediately. communication in timely manner. I was left stranded for almost two weeks. I also would like to change service advisors effective immediately. More

Bill Ray service center end to end is staffed with caring, courteous and knowledgeable professionals. If only other companies ran similarly. Great experience! caring, courteous and knowledgeable professionals. If only other companies ran similarly. Great experience! More

They helped me get a car ,they were very kind and gave me the help I needed the help I needed More

I needed the floor mat hook that holds down mats was told I needed to order new mats to get it, so I did and NOPE, then parts dept said sorry it’s the entire carpet and you get one so $133 I didn’t need to s I needed to order new mats to get it, so I did and NOPE, then parts dept said sorry it’s the entire carpet and you get one so $133 I didn’t need to spend More

Excellent service in an urgent situation! Thank you!!! The service team really helped me with kindness and the shuttle service. Thank you!!! The service team really helped me with kindness and the shuttle service. More

Courteous, great communication, and informative. They let me know what needed to be serviced on my car besides the oil change I came in for. I got to see photos of the area of concern, and could dec They let me know what needed to be serviced on my car besides the oil change I came in for. I got to see photos of the area of concern, and could decide right from my phone what I could take care of that day. More