Bill Ray Nissan - Service Center

Excellent Servide Experience It definitely feels good to go to a dealer with piece of mind that one can count on people like Erika, who is very trustworthy and makes sure that you It definitely feels good to go to a dealer with piece of mind that one can count on people like Erika, who is very trustworthy and makes sure that you don’t leave without being completely satisfied. More

Great Service! I always have my cars serviced at Bill Ray Nissan! The guys are knowledgeable as well as friendly and helpful! All work is done on time and I have nev I always have my cars serviced at Bill Ray Nissan! The guys are knowledgeable as well as friendly and helpful! All work is done on time and I have never had a problem getting what I wanted done the first time! More

Great service! I get my car serviced at Bill Ray. The team is always helpful and efficient. I would definitely recommend to all my friends and family! I get my car serviced at Bill Ray. The team is always helpful and efficient. I would definitely recommend to all my friends and family! More

Awesome customer service I came in for service, everyone from the Porter to the advisor to the cashiers were friendly, helpful and efficient I will definitely be back. Thank y I came in for service, everyone from the Porter to the advisor to the cashiers were friendly, helpful and efficient I will definitely be back. Thank you Bill Ray Nissan More

Great Customer Service My car buying experience at Bill Ray Nisan was very smooth! The service department has been great. The customer service manager has been very helpful My car buying experience at Bill Ray Nisan was very smooth! The service department has been great. The customer service manager has been very helpful and makes sure any of my questions are taken care of. More

Great Service Department! I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfort I highly recommend the service department at Bill Ray Nissan. They are quick, efficient, and anxious to please. The waiting room is clean and comfortable with complementary beverages. I would never hesitate to refer anyone there. More

OIL CHANGE WITH NO OIL BY TECHNICIAN! I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. T I took my car in for simple oil change and the technician did all the steps for the oil change but didn't put oil in the car which lock up my motor. The dealership said they fix it but put a junk yard motor in my vehicle which had several noises which I had to take back the several times within a 2 to 3 week period. After finally getting my vehicle, and still dissatisfied with a noise in the motor, I found another problem. The problem was then my starter having a continuing spin as it start. I spoke to the service manager Richard which told me that they will not fix anything else on my motor for which they mess up from the beginning. The service manager have me very upset for their lack of quality service on a simple oil change job that they mess up my engine. ONE OF THE WORST EXPERIENCE EVER WITH A SERVICE DEALERSHIP. NEVER SERVICE YOUR VEHICLE HERE BECAUSE YOU DON'T KNOW WHAT MAY HAPPEN!!! More

Repair Shop Rip Off Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to u Very dissatisfied with their repair center. After my wife had her 2012 Nissan Rouge (27K mi.)repaired at Bill Ray Nissan the vehicle was returned to us with a rattling noise. So my wife brought it in to have them look at it. They claimed it was now a faulty alternator and gave her an estimate of nearly a thousand bucks to repair. I took the alternator out today and brought it to a reputable parts supplier with an alternator test center. The technician said there was nothing wrong at all with the alternator. After installing the alternator back in the car runs fine. But still has the rattle. I will never bring another vehicle there or ever recommend anyone to go there! More

POOR CUSTOMER SERVICE Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the servic Within the last year I have had my A/C worked on 3 times. I contacted Nissan Corp regarding the A/C still having issues and they assured me the service manager would call me back. A week later I still have not received a call from anyone from the service dept. Two thumbs down for customer service from this dealership. More

“One-Awesome-Team” The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “ The whole team at Bill Ray Nissan (Sales & Service) is “One-Awesome-Team” that I highly recommend that you also select as your primary auto company. “6 stars!” I have been a fully satisfied customer of Bill Ray Nissan for approx 15 years. I have always had high quality service, by very courteous and professional staff. Over the years, I have purchased two new cars there, and had at least four of my inuse-cars fully-serviced by their excellent service department. The Sales & Finance experts I’ve purchased from are Bo Rhodes & Kelly Bailey. They gave me a very fair trade-in valuation and an awesome sales-price of our 2017 Murano-SV. Bo & Kelly were very informative & courteous to my wife & I. The whole transaction was smooth and rewarding. I’ve been a devoted customer (almost 100% ‘exclusively’) of the Bill Ray Nissan Service Department for over 15 years. Service Managers Richard Morris & John Wright have always Always provided the utmost in customer-care. Their whole staff is professional, reliable, thorough and courteous. Their senior lead mechanic (James Frazier) has extensive technical training on all the latest Nissan & Infiniti technologies. They have all the latest tools & equipment, their workshops are clean & organized, and the whole Service Department facility has recently undergone a new sleek-n-modern renovation including a comfortable waiting-room (with WiFi, TV & beverages). My advice: Get to know the Bill Ray Nissan team (even if you don’t necessarily own a Nissan or Infiniti brand, as they can easily handle many different makes & models). You’ll also come to realize that they’re a super high-quality team which differentiates them higher than the competitors. Sincerely, Dean Kowal, Winter Springs, Florida (June 7 2017) More