Bill Ray Nissan - Service Center

Professional and efficient service. The rookie customer service rep try to upsell me a little too much, but the service manager handled the situation and sufficiently resolved any issue The rookie customer service rep try to upsell me a little too much, but the service manager handled the situation and sufficiently resolved any issues More

My service advisor was excellent. I would absolutely take my vehicle to bill ray nissan again. I would absolutely take my vehicle to bill ray nissan again. More

Always up front, clear and concise when bringing information to you. Atmosphere is clean, friendly and professional. information to you. Atmosphere is clean, friendly and professional. More

I was told the schedule oil change would be 1hr. They stated I need a new air filter which I agree, the service rep said it would be 29 mins. but that took extremely long. The whole appointment t w They stated I need a new air filter which I agree, the service rep said it would be 29 mins. but that took extremely long. The whole appointment t was 2 1/2 hrs. My appointment was at 7:45 I did not get out till 10:15. I had to be at another appointment at 11 and this made me late. Then when I got my keys they took off my house keys from my key ring which is very difficult for me to put on. More

Excellent customer service. Clean easy waiting area. My car was washed and returned clean. Thank you. Clean easy waiting area. My car was washed and returned clean. Thank you. More

Rob was great in communicating what my car needed done and was pleasant to work with and was pleasant to work with More

Quick service. Very comfortable place to wait. Jake, the service representative was very friendly, knowledgeable and attentive. Very comfortable place to wait. Jake, the service representative was very friendly, knowledgeable and attentive. More

The brakes seem to be working well. Glad they had a driver so I didn’t have to wait. 3 hours Glad they had a driver so I didn’t have to wait. 3 hours More

Love this dealership. Always take good care of me. Mostly on time. Fair price. Work is done right the first time. Always take good care of me. Mostly on time. Fair price. Work is done right the first time. More

I really like that I get the estimates upfront and the recommendations. I don't feel pushed to go with the recommendations, but it gives me time to prepare myself for a future service cost. Robert Simmon recommendations. I don't feel pushed to go with the recommendations, but it gives me time to prepare myself for a future service cost. Robert Simmons, my service advisor, answered all my questions and explained that i did not understand. More