Bill Pierre Chevrolet

I had some questions and Michael Yamamoto answered them all patiently and courteously. He tried to provide all the information I needed. Customer service is a major factor in a dealership's rating, and bas all patiently and courteously. He tried to provide all the information I needed. Customer service is a major factor in a dealership's rating, and based on my conservation with Mr. Yamamoto, I would say Pierre Chevrolet offers great service. More

STAY AWAY FROM THE START TO FINISH DISHONESTY OF BILL STAY AWAY FROM THE START TO FINISH DISHONESTY OF BILL PIERRE IN SEATTLE Found a new car online (Autotrader.com) priced at $11,998 (also on their STAY AWAY FROM THE START TO FINISH DISHONESTY OF BILL PIERRE IN SEATTLE Found a new car online (Autotrader.com) priced at $11,998 (also on their website). There was nothing about needing to qualify for discounts in add (I have a copy). Called Bill Pierre's, asked for price breakdown. They said car would be at $13,??? due to not qualifing for discounts. Told them no thanks because I can get that deal in my area and hung up. "Big Mitch" called back 3 minutes later saying his manager said to just do the deal at $11,998 and they would call it a loss from the East side. I asked him on the phone three times to make sure the price was going to be at $11,998, said yes each time. Told him I would get on the plane then. He said he will pull the car and put sold on it. I FLEW 300 MILES THAT SAME DAY TO "make sure I get this deal"!!!! Called "Big Mitch" when at airport because they said they would pick me up to begin with. He said they were busy, so catch a cab. He texted me the address. $63 later I arrive at the dealership. Walk up to the car and Josh comes up to me. I ask for Mitch. Says Mitch's dads birthday is today so he went home. I said I just talked to him 25 minutes ago, he was expecting me. Josh told me my car was being sold.I said, yep thats for me. He says no, for someone else! Test drove same type of car that they wanted to get me into... at $18,???! I said no, I flew down here to buy a car I was promised at $11998. Managers got involved, said "Big Mitch" was just now fired, that was him walking out the door. Funny since Josh said he wasn't there. After an hour+ of dealing with garbage, all of a sudden my car is available now...also funny since the SAME CLIENTS have been there since I arrived. Was told that they could only sell the car for $13,2??!!! Told them I was promised $11998 and thats why I FLEW DOWN HERE! Called "Big Mitch's" cell number after around 2 hours of being there to see if anyones phone would ring... the next salesman over, his phone rang at the exact same time, he reached over and shut it off and at that same time my phone was directed to the automated message! Could have been coincidance...but was exact timing on ring and hang up. What are you gonna do when you are 300 miles from home and have to work the next day? Exactly, and they knew it. I put my cash money down and financed the rest. Here is another big kicker... had my female co-worker call the next day and ask for "Big Mitch"... they got him and he answered the phone! Last kicker... turns out a co-worker bought a used Mustang from them the year prior, yep you guessed it. They did the exact advertise and promise one price and say they can't do that price when you get there!! STAY AWAY FROM THE START TO FINISH DISHONESTY OF BILL PIERRE IN SEATTLE More

Had a great experience. Everyone was very friendly. They made our car buying experience less stressful. Would highly recommend this dealership. We found an awesome deal at Bill Pierre. Would definitely retu made our car buying experience less stressful. Would highly recommend this dealership. We found an awesome deal at Bill Pierre. Would definitely return. More

I felt that Christina was a charasmotic person, and was very willing to answer our questions to the best of her ability. The experience was very good. very willing to answer our questions to the best of her ability. The experience was very good. More

What an enjoyable experience! Taylor (my sales rep) was friendly, courteous, and very patient. She answered all of my questions thoroughly and made me feel like a V.I.P. She was quick to respond to my many friendly, courteous, and very patient. She answered all of my questions thoroughly and made me feel like a V.I.P. She was quick to respond to my many phone calls and emails, and she never once pressured me about anything. All of the managers, sales reps, and customer service reps were extremely helpful and friendly, also. The financing manager got me a great deal and saved me a ton of money - I am so grateful! I will definitely be coming back to Bill Pierre. They are awesome!! More

Bill Pierre Chevrolet is an unassuming dealership on Lake City Way in North Seattle. I scheduled my visit on a weekday afternoon after setting up an appointment to see a Chevy Malibu. I was greeted warmly an City Way in North Seattle. I scheduled my visit on a weekday afternoon after setting up an appointment to see a Chevy Malibu. I was greeted warmly and professionally, and got a chance to talk about the features and price points before selecting a vehicle to test drive. The entire experience was fun and pressure-free (I test drove the 2011 Malibu and the 2012 Cruze.) I left that first day without purchasing a vehicle, and spent the next few days doing more research and test-driving other brands (Mazda, Ford, Mitsubishi, etc.) I even visited another Chevy dealer, but was not able to find a better deal than at Pierre Chevrolet. The atmosphere, the experience, and the final results (a GREAT deal on my trade-in and an AWESOME brand new Chevy Malibu) were more than I ever expected. I definitely recommend Pierre Chevrolet. :) More

When our daughter wanted a Chevy Cruze, we checked a few things out on the internet, then I called Bill Pierre Chevrolet in Lake City, the receptionist transferred my call to the sales department and Michae things out on the internet, then I called Bill Pierre Chevrolet in Lake City, the receptionist transferred my call to the sales department and Michael Thornton answered my call. I told him I am shopping around for a new 2011 LS 1LT Cruze with the standard package. He told me that he will find the car and will give me a call back in 20 minutes; he also gave me his cell phone to make sure I can get a hold of him anytime I needed. Mike called me back soon after that and told me he found the car with the color we wanted and was ready for us to see him so I made an appointment and came in at 3:45 the same day. When I came to see the car already parked in front of the showroom, but instead of seeing Mike, I met Mitch Edvalds because Mike had to deliver a car to Oregon. I worked with Mitch, took a test drive and asked Mitch to point out every single feature of the car. Mitch took his time and showed me everything I wanted to know before we sat down for negotiation. Before we started I told Mitch that I’m ready to do business with him and asked him to be fair with me. I also told him that no matter how hard he tired I will not buy the car if the price is more then I wanted to pay. And likewise, he will not sell me the car if I do not make a reasonable offer. From there it took less then 30 minutes to get the deal done. While I worked with Mitch, the manager, Mitch Mattson, who is very knowledgeable, worked on my trade in and he paid me exactly what I wanted for the trade in – which was much better than two other dealerships. Mitch M. figured all the numbers figured out for me such as my net cost, tax benefit for trade, etc. In short, we are very satisfied and happy with the manager and sales persons who helped as at Bill Pierre Chevrolet. If you read this review and want to buy a Chevrolet car I strongly recommend Bill Pierre Chevrolet and give Michael Thorton, Mitch Edvalds, or the manager, Mitch Mattson a call before you go. I am sure you will have the same experience that we had! More

I found a used 2008 Ford F 150 on the web advertised at Pierre Auto Center. I sent an E mail and received a call back From Taylor in under 5 minutes. I asked her to check some things out and she did right Pierre Auto Center. I sent an E mail and received a call back From Taylor in under 5 minutes. I asked her to check some things out and she did right away. I agreed to drive 50 miles to look at the Truck. When I arrived she had it ready for a test drive. The truck was in beautiful condition and the price was excatly what it said on the internet! Greg also gave me a second test drive to explain how the 4 wheel drive worked. Very pleasant experience. The gentleman who wrote up the quote was very polite and profesional, as was the finance manager who wrote up the final paperwork. There were 14 vechiles on the web that fit what I was looking for. This one was the best priced unit. A great place to buy a car. More

I could not have asked for a better experience. Mike Thornton was professional, friendly and really knew what he was doing. He made the process so easy. I will definitely be recommending this dealership Thornton was professional, friendly and really knew what he was doing. He made the process so easy. I will definitely be recommending this dealership to my friends and family. I called Mike and asked about a car, when I got there he had the car already pulled up. It was so easy. He answered all my questions with great insight. This experience was way better than the other dealerships I visited. More

The sales staff at this dealership was very friendly,knowledgeable, and very low pressure. I felt like I was hanging out with old friends during the whole car buying process, from the test driv friendly,knowledgeable, and very low pressure. I felt like I was hanging out with old friends during the whole car buying process, from the test drive to the sales desk. I have already recommended friends to this dealership. Excellent customer care. More