Bill Penney Toyota
Huntsville, AL
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Took my 4 runner in. .. they had me waiting 4 hours when I found out they had not begun to work on it...no more high priced service payments from me and time wasted ...f%$ .. they had me waiting 4 hours when I found out they had not begun to work on it...no more high priced service payments from me and time wasted ...f%$! BILL PENNY More
Another outstanding experience getting my 4Runner and MR2 Spyder serviced. Special shoutout to my Service writer Briana Hall !! She is very knowledgeable and a great communicator that helped me navigate the Spyder serviced. Special shoutout to my Service writer Briana Hall !! She is very knowledgeable and a great communicator that helped me navigate the required services these classic vehicles needed! I be back for more of that professional and skilled service from the Technicians that performed the work! More
Tyler Long is the best service representative and always attentive to service requirements. The service department and mechanics have kept my 2015 Toyota Camry in excellent condition. This service area does attentive to service requirements. The service department and mechanics have kept my 2015 Toyota Camry in excellent condition. This service area doesn’t cheat, is knowledgeable and has provided excellent and economical answers to fix any my issues. More
have to share about the experience i had with this dealership. I went to purchase a used tocoma and did so had a pretty decent experience until we were ready to wrap things up. During the process of u dealership. I went to purchase a used tocoma and did so had a pretty decent experience until we were ready to wrap things up. During the process of use purchasing the truck we ask Zish the sales person if we were getting two sets of keys and was told yeas. When we were getting ready to live we were told we were only getting one key and they would work on the other. Went in today and was told its not there responsibility I could purchase one for 450 dollars at the parts desk. Very upsetting to be lied to just to make a sale and to de treated like a child by the sales manager was pretty crappie. I would not recommend this place if your looking for a new vehicle. Ones you sine the paperwork you become a dog if you ask them to hold up there side of things. This was a 50k used truck and I had know problem at holding up my bargain with my ride I traded in. Never again will I be returning until they decide to do things right. Also ask Tim the Business manager as well. More
Karissa was very knowledgeable and shared a lot more about the new 2026 RAV4 than other dealerships I'd called. Although she promised me the car on a particular date, only later did I find out "Toyota p about the new 2026 RAV4 than other dealerships I'd called. Although she promised me the car on a particular date, only later did I find out "Toyota production has delayed it one month." OK...On a more positive note, Karissa actually delivered the car to me out-of-state, a 1.5 hour drive, as I did not have a car! Thank you;) Karissa took her time and went over everything about the car and setup the CarPlay, GPS, etc. She was always responsive and quick to reply, via text. I did not give a 5-star review only because this is about the overall dealership. So resulting from my interactions with their Finance Department, I would highly recommend the salesperson, Karissa, but warn "Buyer Be Ware" and be sure to know your financing options (with other Lenders , also) prior to speaking with that department! I'll say no more... Thank you, Karissa, for going above and beyond!! I do love the car;) More







