Bill Pearce Courtesy Honda
Reno, NV
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Good service The service on my flat tire was excellent. Promises made and promises kept. Unusual in this day but Honda delivered what they promised. My proble The service on my flat tire was excellent. Promises made and promises kept. Unusual in this day but Honda delivered what they promised. My problem was handled in a timely manner. The staff person we worked with was friendly and great. More
Radio code retrieval I do all of my service on my hondas (4) at Bill Pearce. I know it is more expensive than many discount services, but at lease in theory, their mechani I do all of my service on my hondas (4) at Bill Pearce. I know it is more expensive than many discount services, but at lease in theory, their mechanics should know how to service Honda's since that is their specialty. My only complaint with The pearce dealership are the games played by sales people. I will drive to Carson to purchase my next Honda. I also think the charge for retrieval of the radio code was excessively high. More
Oil Change Second time meeting the staff and service crew, our first oil change, remembering what was said at the introductory meeting/visit when we first bought Second time meeting the staff and service crew, our first oil change, remembering what was said at the introductory meeting/visit when we first bought our vehicle, give notice to the staff when we are planning to have service done on a vehicle, make an appointment and other tips. We did that, made an appointment, got there a bit early and were promptly take care of, was given a time table for the service to be performed, it was and we were satisfied with our first oil change service, thank you!! More
Regular servoce My service advisor always gets me in and out of the service department quickly and he is great about scheduling appointments to fit my busy schedule. My service advisor always gets me in and out of the service department quickly and he is great about scheduling appointments to fit my busy schedule. More
Excellent. Met immediately upon arrival, finished paperwork preparation quickly, on the way home in transportation vehicle after limited wait and vehicle finishe Met immediately upon arrival, finished paperwork preparation quickly, on the way home in transportation vehicle after limited wait and vehicle finished and ready as promised. More
Stress Free Purchase Thank you for new sale and continued well managed service. Personnel made transaction easy during a traumatic time. I am appreciative of their assista Thank you for new sale and continued well managed service. Personnel made transaction easy during a traumatic time. I am appreciative of their assistance. Thanks! More
Service for 2016 CRV We had our 2016 CRV serviced there twice. Nothing but praise. Very thorough and extremely courteous. Not fake plastic or forced, but natural genuin We had our 2016 CRV serviced there twice. Nothing but praise. Very thorough and extremely courteous. Not fake plastic or forced, but natural genuine courtesy. We traded in the CRV and now have a 2017 Civic Coupe and we anticipate the same experience with your service Dept. with it. The sales experience in trading in and obtaining the 2017 Civic coupe was very straightforward. Russell Martinez is a gentleman. Most Sincerely, Jim Dorsey , More
Top Notch Dealer I drive over an hour one way to get to this dealer. I have a dealer 15 minutes away from me. The BEST experience again! I drive over an hour one way to get to this dealer. I have a dealer 15 minutes away from me. The BEST experience again! More
Always an excellent experience. From setting the appointment to picking up my car afterwards is a pleasure to interact with all involved in the process. Thanks for all you do to meet From setting the appointment to picking up my car afterwards is a pleasure to interact with all involved in the process. Thanks for all you do to meet my needs👌🏻 More
everything was well explained and went smoothly I enjoy being able to bring the car in before work, dropping it off, getting a ride to work and then being picked up again when the car is ready. Usu I enjoy being able to bring the car in before work, dropping it off, getting a ride to work and then being picked up again when the car is ready. Usually I don't have to wait more than 15 minutes before getting a ride. More