Bill Pearce Courtesy Honda
Reno, NV
Filter Reviews by Keyword
By Type
Showing 318 reviews
Quick and efficient! They for me in and performed the service needed with efficiency. Also provided me with a rental car for my convience as they had no drivers available. They for me in and performed the service needed with efficiency. Also provided me with a rental car for my convience as they had no drivers available. More
Air bag Recall I had excellent service by Betty. It was a recall on airbags and she got me out in record time. When I called in to set up the appointment I was told I had excellent service by Betty. It was a recall on airbags and she got me out in record time. When I called in to set up the appointment I was told it would take all day. Betty got me out in 3-4 hours. More
Welcoming Rich was very welcoming and efficient. He made me feel important and that my time was valuable. He even called and checked up to make sure everythin Rich was very welcoming and efficient. He made me feel important and that my time was valuable. He even called and checked up to make sure everything on my car was working properly. More
Oil change and a safety recall. Betty is a great customer service rep. She always explain what's need it to be done as far as service goes, as well as safety recalls. Never have an Betty is a great customer service rep. She always explain what's need it to be done as far as service goes, as well as safety recalls. Never have an issue. More
I purchased a used 2016 FIT at a great price! I bought a used 2016 FIT. Robert was so helpful and flexible. He was available by cell phone on multiple days to ensure that my purchase happened whe I bought a used 2016 FIT. Robert was so helpful and flexible. He was available by cell phone on multiple days to ensure that my purchase happened when my son was in town ( I gave my 2013 FIT to my son and there was a window of time for my 2016 FIT purchase that needed to be synched with my son's arrival and departure). Robert's assistance was invaluable. He made sure the car was ready, clean and that all the paperwork was done. When I picked up my son at the airport, all I had to do was to drive over to Bill Pearce Honda, and Robert handed me the keys to the 2016 FIT and my son drove his "new car" (the 2013 FIT) home. Thank you so much. More
excellent service Rich did an excellent job of providing service for me and my 03 Honda CRV. He made sure every needed pm and needed repair was done. This attention t Rich did an excellent job of providing service for me and my 03 Honda CRV. He made sure every needed pm and needed repair was done. This attention to detail and very friendly attitude makes me a life long Honda customer. More
the person dudley who helped me was friendly, helpful the person Dudley who helped me was friendly and helpful. if I knew anyone wanting a car I would tell them that the person who helped me was friendly the person Dudley who helped me was friendly and helpful. if I knew anyone wanting a car I would tell them that the person who helped me was friendly and offering to provide any help he could with the car I leased. More
Very helpful and explained my options very clearly Daniel, Darrick and Oscar were friendly, helpful and knowledgeable. I felt comfortable asking questions, and they all indicated it was fine to call an Daniel, Darrick and Oscar were friendly, helpful and knowledgeable. I felt comfortable asking questions, and they all indicated it was fine to call anytime with questions or concerns. More
Everyone tried to help to the extreme. I didn't feel hassled or through the mill on pricing. I asked for an approach that I wanted and that is EXAVTLY what I received. I thought Arlene ta I didn't feel hassled or through the mill on pricing. I asked for an approach that I wanted and that is EXAVTLY what I received. I thought Arlene tailored her salesmanship to me. More
Very good experience Randy has always been very friendly and helpful, telling me when something is not necessary yet, but also when it is important. He has what can be a d Randy has always been very friendly and helpful, telling me when something is not necessary yet, but also when it is important. He has what can be a difficult job and does it very well. More