Bill Pearce Courtesy Honda

Excellent customer service as always The customer service is always wonderful. I appreciate the staff always being forthcoming with the costs and time frame for all services. I also appre The customer service is always wonderful. I appreciate the staff always being forthcoming with the costs and time frame for all services. I also appreciate the clean waiting area with snacks, it's always a nice environment. More

Great service Always have fast and courteous service at Bill Pearce Courtesy Honda!!! Would definitely recommend this dealership to family and friends to purchase Always have fast and courteous service at Bill Pearce Courtesy Honda!!! Would definitely recommend this dealership to family and friends to purchase a new or used car More

Very efficient and thorough The folks I dealt with were all very efficient and thorough, they all explained everything well and look to get you in and out as quickly as possible. The folks I dealt with were all very efficient and thorough, they all explained everything well and look to get you in and out as quickly as possible. More

Always good We have always received a good check up. And they keep our car in perfect running order. Remind us when it is needed. And have very good employees. We have always received a good check up. And they keep our car in perfect running order. Remind us when it is needed. And have very good employees. More

Efficient, effective I wouldn't go to any other Honda service in the area! BPCH has a friendly, knowledgeable staff. It's a pleasure to deal with them and my car is alway I wouldn't go to any other Honda service in the area! BPCH has a friendly, knowledgeable staff. It's a pleasure to deal with them and my car is always properly serviced within the time promised. More

reliable service experience We've had our Honda serviced at Bill Pierce since we purchased from them in 2014. The service is always done in a reliable and timely manner at a reas We've had our Honda serviced at Bill Pierce since we purchased from them in 2014. The service is always done in a reliable and timely manner at a reasonable cost. We've never had to be concerned about the staff trying to up-sell us on unnecessary parts or service, the staff demonstrates integrity and transparency throughout the transaction. More

Quick in and out Used on-line appointment scheduling. Arrived early was taken right in for alignment and was done in an hour and fifteen minutes. Very Satisfied with t Used on-line appointment scheduling. Arrived early was taken right in for alignment and was done in an hour and fifteen minutes. Very Satisfied with this dealership. More

10k plus service Randell is the best. Service was great. Always pleased with my servicd at Bill Pearce Honda. Go Raider. Go Raiders. RAIDERNATION FOR LIFE. Go packers Randell is the best. Service was great. Always pleased with my servicd at Bill Pearce Honda. Go Raider. Go Raiders. RAIDERNATION FOR LIFE. Go packers! More

No time for oil change Based on Pearce's WEB pg, Thursday is not usually busy and wait time is approx an hr. I needed an oil change and tire rotation. I was told the soonest Based on Pearce's WEB pg, Thursday is not usually busy and wait time is approx an hr. I needed an oil change and tire rotation. I was told the soonest they could help me was a week away. I could go to an out of town dealer quicker...or better yet, Jiffy Lube More

The worst customer service experience ever. I will never use the service of this company again. I found the employee I worked with and his manager to be rude and arrogant. The worst customer s I will never use the service of this company again. I found the employee I worked with and his manager to be rude and arrogant. The worst customer service experience I've experienced in 50 years of dealing with car dealers. Furthermore, their website says "Plan your visit: People typically sent 15 min to 1 hr here"; which is completely different from my experience. I made an appointment 2 months in advance for a simple warranty repair and was told when I arrived that "the appointment I made was only with the service advisor" and not when car was scheduled to be serviced; and that they would get to it sometime between then and closing, which was 4 hours later. I feel this could have been accomplished in significantly less than an hour. This experience is totally different than I've had with other dealers. My recommendation is to find a dealer or independent that you can trust. More