Bill Pearce Courtesy Honda

Smooth and efficient handling of Recalls/routine maintenance All around great experience with all personnel at Pierce Honda. Bought a new 2008 CRV in 2009 and they have been maintaining my vehicle in excellent c All around great experience with all personnel at Pierce Honda. Bought a new 2008 CRV in 2009 and they have been maintaining my vehicle in excellent condition ever since then. Shuttle service is timely and efficient, will take you anywhere you want to go if you choose not to wait. Betty Mantz is especially personable, helpful, honest and sincere and gave me a fairly accurate guestimate as to cost of service. Will be coming here as long as I have vehicle or another Honda. More

Good service Friendly and helpful and the treats in the kitchen kept my kids happy. The place was clean, didn't smell like cars. Clean bathroom was nice and had c Friendly and helpful and the treats in the kitchen kept my kids happy. The place was clean, didn't smell like cars. Clean bathroom was nice and had changing table for baby. More

Excellence Purchasing a new car at Bill Pearce is a pleasure. Everyone is so friendly and courteous. we are a family of great diverse safe Hondas. Purchasing a new car at Bill Pearce is a pleasure. Everyone is so friendly and courteous. we are a family of great diverse safe Hondas. More

Over all, every aspect of our buying experience was "great"! Everyone we met from the time we walked in the door was courteous, informative, never "pushy", went out of their way to make sure we were satisfied, i Everyone we met from the time we walked in the door was courteous, informative, never "pushy", went out of their way to make sure we were satisfied, informed of what we wanted and made it happen. From sales to parts to service had great encounters with the staff, very pleased with our experience, thank you!!! Just a final note, we want to express our thanks to all we met in our purchase of our Pilot, can't say enough about the staff at Bill Pearce Honda, it truly was an enjoyable experience buying our vehicle, thank you for that, oh, the Pilot, "excellent", the features, the price, the look, the service, all "outstanding", thank you so much, from Dudley in sales to Reggie in finance to Francis, Henesy and Annette for parts I needed to covert my trailer lights, touch up paint, clear bra, Lo-Jack, the 20" wheels, just can't express enough of our thanks, thank you!!! More

Service with excellence After you buy a car at a dealership. I have felt like in the past that i have been let down in the service department. The Reno dealership service dep After you buy a car at a dealership. I have felt like in the past that i have been let down in the service department. The Reno dealership service department has always been there to greet me , answer any questions I have and follow through with the service. I always get a cll to check up that everything was OK and if not they always make sure that it is right. So far i have had very minimal concerns that my car is well taken care of. More

Awesome service! Randy Hopsfenberger always knocks it out of the park...I'll go nowhere else! He always goes the extra mile to make sure all my needs are met. Randy Hopsfenberger always knocks it out of the park...I'll go nowhere else! He always goes the extra mile to make sure all my needs are met. More

Oil change/regular service I always get in and out fast and in the amount of time specified. I'm contacted when my vehicle is ready and the office staff is always friendly and p I always get in and out fast and in the amount of time specified. I'm contacted when my vehicle is ready and the office staff is always friendly and personable and helpful. More

Good service Arlene is great to work with. She spent extra time to go over the technology included on this vehicle. If we need to we will go back to Bill Pearce. Arlene is great to work with. She spent extra time to go over the technology included on this vehicle. If we need to we will go back to Bill Pearce. More

CRV-EX L Pamela helped me the most. I found the CRV online & we emailed back & forth. When I came in to see the CRV, she showed me the car, the inside, too, bu Pamela helped me the most. I found the CRV online & we emailed back & forth. When I came in to see the CRV, she showed me the car, the inside, too, but we did not drive it. Ryan would be my salesperson, she said (turns out he wasn't there because of a sick child). When I came in the next time, Ryan & I went for the test drive. All ok. Not sure why he didn't offer to sync my phone w/ the CRV...blue tooth. My son was up today (Sunday) & helped me do it... I was surprised there is no navigation feature included. I thought, since it's an EX-L, that it would be there... I'm happy with the car so far. More

Randy my service manager is great! I've been working out of town for a few months. I called my service manager, Randy, and with very little notice he was able to get my Honda CR-V in fo I've been working out of town for a few months. I called my service manager, Randy, and with very little notice he was able to get my Honda CR-V in for the service it was due for, in the short time I was home. More