Bill Pearce Courtesy Honda

Friendly, helpful, Fast Randy Hopfensperger is always personable, friendly and helpful. He has been taking care of my service needs since 2008 and I couldn't imagine taking Randy Hopfensperger is always personable, friendly and helpful. He has been taking care of my service needs since 2008 and I couldn't imagine taking my care any place else. More

Oil change and tire rotation Service was completely satisfactory. I feel confident about my association with this dealership I appreciate being recognized as a valued customer Service was completely satisfactory. I feel confident about my association with this dealership I appreciate being recognized as a valued customer whenever I call for questions or appointments. I have always bought my Honda cars from Bill Pearce Motors. More

Great Need and Great Experience The staff at Bill Pearce Honda is unfailingly professional and kind. Yesterday, I didn't have an appointment, but could tell that something was wrong The staff at Bill Pearce Honda is unfailingly professional and kind. Yesterday, I didn't have an appointment, but could tell that something was wrong with my brakes. I came to the dealership at 7:15 am, explained to Betty that I didn't have an appointment, but the brakes needed attention. I told her that they were welcome to keep the car overnight -- I understood that they were always busy. Betty took down all my information, said she'd call with an assessment, and said that I'd come at a good time. I went off to Enterprise Rental Cars. Betty called me within 2 hours of my leaving the car to let me know that both front and rear brakes needed attention; further, she gave me an estimate of the cost. At 11 am Betty called to say that my car would be ready at 12:30pm. This saved me a day's rental feel. I think that what I always appreciate with Betty is the clarity and transparency of all the interactions. More

Positive experience getting my Civic serviced Service Advisor Rich Gomez has always helped make having my Civic serviced a pleasant experience. The waiting area is very relaxing and there is a gre Service Advisor Rich Gomez has always helped make having my Civic serviced a pleasant experience. The waiting area is very relaxing and there is a great spread of donuts, fruit, and coffee. This last time when I brought my car in for service, I thought I had an appointment, which I scheduled on the Service page, Turns out the website didn't schedule my appointment, but Mr. Gomez worked me in. He estimated the service might take 4+ hours, but it was done in 3 hours! Thanks for treating me so well. Bob Webster More

Service Thank you for the professionalism, service and overall great experience each and every time I visit BPH in Reno, NV Making this a minimum of 25 words Thank you for the professionalism, service and overall great experience each and every time I visit BPH in Reno, NV Making this a minimum of 25 words for a person whom gives direct compliments is discouraging More

I had a very positive car buying experience I appreciated Darrick's attention to detail, his thoroughness and his professionalism. He as very knowledgeable about the car that I was interested i I appreciated Darrick's attention to detail, his thoroughness and his professionalism. He as very knowledgeable about the car that I was interested in. He was very patient with all the questions that I had on the operating features of my new Honda More

Always enjoy my visit Very pleasant experience with the sales staff from beginning to end; was able to make a deal and finalize in a short time. The car was fully serviced Very pleasant experience with the sales staff from beginning to end; was able to make a deal and finalize in a short time. The car was fully serviced, warranties were explained and appointments made to take care of after sale accessory installation. All went smoothly. More

Express service review Service staff is always courteous and helpful. Never had a bad experience. Went in for oil change and to take care of air bag recall and it was done Service staff is always courteous and helpful. Never had a bad experience. Went in for oil change and to take care of air bag recall and it was done faster then estimated time. shuttle service was also prompt and accommodating. More

Oil change, tire rotation, and air bag recall. Your customer service representatives (Betty Manz and Kyle) and service dept. are excellent. They explained the services performed, and I felt that Your customer service representatives (Betty Manz and Kyle) and service dept. are excellent. They explained the services performed, and I felt that my car and I are well taken care of. More

Recall service Very friendly and professional. He even told me the places around the service center that I could walk to for lunch. Thank you for all your help. Very friendly and professional. He even told me the places around the service center that I could walk to for lunch. Thank you for all your help. More