Bill Pearce Courtesy Honda

My review No pressure, my sales rep Arlene is always prompt and friendly answering any of my questions via phone, text, in person. Rodney stepped in immediately No pressure, my sales rep Arlene is always prompt and friendly answering any of my questions via phone, text, in person. Rodney stepped in immediately if Arlene was with another customer. More

New Car Experience Our experience was great. Irina was very professional, helpful, knowledgeable and answered all of our questions. We were happy to get the interest rat Our experience was great. Irina was very professional, helpful, knowledgeable and answered all of our questions. We were happy to get the interest rate at 0.9 which kept our payment at the budget we were looking for. More

Best experience ever . Fernando was very knowledgeable. Very helpful. Fernando went above and beyond in getting me the car I wanted. Would definetly recommend him to my fr . Fernando was very knowledgeable. Very helpful. Fernando went above and beyond in getting me the car I wanted. Would definetly recommend him to my friends. More

Prompt service I made my appointment but was a little early arriving. My service adviser Rich, let me know what needed attention, other than my oil change and got i I made my appointment but was a little early arriving. My service adviser Rich, let me know what needed attention, other than my oil change and got it taken care of. I appreciate the care I get at Bill Pearce Honda. More

As always, people at the service are outstanding. They were always super helpful, efficient, and kind. They listened to me and met my needs. So, my experience at the service has been great. They were always super helpful, efficient, and kind. They listened to me and met my needs. So, my experience at the service has been great. More

New tires I had new tires put on my Honda CRV thru the oil change plan. It was done on time and everyone was very helpful. I have leased 3 Honda CRV's from th I had new tires put on my Honda CRV thru the oil change plan. It was done on time and everyone was very helpful. I have leased 3 Honda CRV's from this dealer and I will continue to do so. More

Recall Notice / 2017 Honda Civic The employees in the service center could not have been any more accommodating. Each one was courteous and polite and Pedro explained the issue of the The employees in the service center could not have been any more accommodating. Each one was courteous and polite and Pedro explained the issue of the recall and how long it would take to perform the repair of the coolant 3-way connector. I would also like to give a shout out to the employees that shuttle customers to a destination of their choice and pick them up again when their vehicle is ready. It is a great service! Thank you to Bill Pearce Courtesy Honda employees! More

70K Service As ever, I took my Honda Accord to the regular service (70K). All checked points were ok expect for "Inspect overall tire wear and condition" where a As ever, I took my Honda Accord to the regular service (70K). All checked points were ok expect for "Inspect overall tire wear and condition" where a caution was checked. The Advisor explained this to me, but I was not quite sure what the problem was. It was my fault not to inquire deeper into it. Also, I should have asked to show me the "Caution". With tire, which are the "shoes" of a car, there should be no "Caution" but only "Pass" or "Fail". Bill Pearce replaced the tires based on the "Tires for Life". T emphasize this: The life of car passenger depends on the good condition of tires. I suggest to change this, and further to show customers what and where the problem is. I am otherwise happy with the service. More

Thorough and personal customer service Came in for my 10K check up and problem with a tire. I was informed about what was being done and future issues to be aware of. I was treated with ki Came in for my 10K check up and problem with a tire. I was informed about what was being done and future issues to be aware of. I was treated with kindness and patience the entire time!! The car was done ahead of schedule, too! Very pleased! More

Oil change Quality with customer service and oil change . I get acknowledged the moment I come in no matter how busy they are and I really like that. They make m Quality with customer service and oil change . I get acknowledged the moment I come in no matter how busy they are and I really like that. They make me feel important More