Bill Pearce Courtesy Honda
Reno, NV
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Always helpful My battery died while I was at a car wash. After a jump start, I drove straight to Honda. It took awhile since I didn't have an appointment, but Randy My battery died while I was at a car wash. After a jump start, I drove straight to Honda. It took awhile since I didn't have an appointment, but Randy had the service department check out the electrical system and determined that I needed a new battery. More
Never a doubt If you have a Honda here is where you should bring it go service/repair.Never have had a problem with any dealings with this dealership. If you have a Honda here is where you should bring it go service/repair.Never have had a problem with any dealings with this dealership. More
Professional response The sales portion of my most recent contact was OK. My best ever car sale experience took a total of approx. 90 minutes from picking out the car arran The sales portion of my most recent contact was OK. My best ever car sale experience took a total of approx. 90 minutes from picking out the car arranging trade-in and completing the sale. My experience at Honda took almost 6 hrs. I came back to Honda, because my last car (a 2004 Honda Element) was probably the most dependable car I have ever owned and I also purchased it new at Bill Pierce. More
Customer Service We were very pleased with the help given us to choose a new car. We were shown what we wanted, new and used without pressure. And, we are very pleas We were very pleased with the help given us to choose a new car. We were shown what we wanted, new and used without pressure. And, we are very pleased with our choice. The paper work was done in a friendly and concise manner. More
Love the shuttle or waiting option are both good! It Is nice that there is Wi-Fi in the waiting room along with healthy snacks and a television in the event that you do not want to ride somewhere els It Is nice that there is Wi-Fi in the waiting room along with healthy snacks and a television in the event that you do not want to ride somewhere else. More
Simple Oil Change Yesterday I went in for a simple oil change and the staff (Randy and Rich) kept the process simple. Checked me in, got me going with a courtesy ride Yesterday I went in for a simple oil change and the staff (Randy and Rich) kept the process simple. Checked me in, got me going with a courtesy ride to work, called me when done and would have came to pick me up if I needed. As every other service experience, they are kind and helpful. More
wow. Wonderful. Amazing. Pedro is the best. Car was done sooner than expected. I'll never have another car or dealership. Thank you so much. I'll be back. Pedro is the best. Car was done sooner than expected. I'll never have another car or dealership. Thank you so much. I'll be back. More
service Thank you to Rich and Hennessy for gave me the chance to bring the car on Saturday. Awesome service like always. It's good to go at a place that have Thank you to Rich and Hennessy for gave me the chance to bring the car on Saturday. Awesome service like always. It's good to go at a place that have nice service. More
Good Visit Good visit, however I might recommend that you "sweep" your parking lot for nails. When I arrived to pick my car up it was parked in spot 5. I walked Good visit, however I might recommend that you "sweep" your parking lot for nails. When I arrived to pick my car up it was parked in spot 5. I walked around the vehicle to check the condition and found a roofing nail sitting on top of the right front tire. It was apparent that it was just "pick up" while pulling into the space. You guys do great work! Thank you! More
Good experience This is our second Honda in 3 years, we are happy with the car and the experience we have had with both visits . We were happy to know you own BMW. Wh This is our second Honda in 3 years, we are happy with the car and the experience we have had with both visits . We were happy to know you own BMW. When the lease is over with this car we will be in to purchase a car from there. More