Bill Page Honda - Service Center

Super customer service! I brought my (very old) Honda in this morning because the dash lights were not working .... it turned out that there was a light control dial that was I brought my (very old) Honda in this morning because the dash lights were not working .... it turned out that there was a light control dial that was turning off, and I just needed to twist it back on periodically. I felt stupid, but they showed me the solution with great patience and professionalism, didn't charge me anything, and washed the car before I left. I will definitely return for all my Honda service needs! More

Dishonest and bad customer service. Tried to bill us for services not needed. Claims will take care of you but not truthful and upfront with customer. Told will take about 1 hour and e Tried to bill us for services not needed. Claims will take care of you but not truthful and upfront with customer. Told will take about 1 hour and ended up waiting for 3.5 hours and still did not complete the service we were there for. If you dont believe, try it for yourself. Not recommended though. Good luck More

Overall Satisfied Bill page staff is all very wonderful. From the front desk to the service center. Everyone is a great help on helping guide and provide top performanc Bill page staff is all very wonderful. From the front desk to the service center. Everyone is a great help on helping guide and provide top performance. Thanks to All for the great work. I would definitely recommend this dealer if you live or not nearby!! More

Super experience! Excellent customer service. The service department was excellent. Tyrone Brown went out of his way to ensure all of my service needs were met. Also, Tommy quickly greeted me and The service department was excellent. Tyrone Brown went out of his way to ensure all of my service needs were met. Also, Tommy quickly greeted me and processed me in. Super customer service by both! More

Service is terrific! I was in between appointments and I decided to see if Honda could figure out the noise my Odyssey was making. I didn't have an appointment and I onl I was in between appointments and I decided to see if Honda could figure out the noise my Odyssey was making. I didn't have an appointment and I only had a few hours. I spoke with Mr. Ivan Funes and said that they would look at it and let me know. Because of my next appointment, I inquired about a loaner or rental car. They found the problem within an hour. I had the repairs done and I was given a loaner car until the next day. I'm very glad for Mr. Funes. He was very kind and understanding. More

Terrible customer service skills I called the service department to set up an appointment for my brand new car. It had unexplained paint chips around the hood of the car. The gentl I called the service department to set up an appointment for my brand new car. It had unexplained paint chips around the hood of the car. The gentleman on the phone told me that this would most likely not be covered under warranty and that he'd probably end up referring me to their body shop BUT that they'd take a look a it and see what they could do. When I arrived the next day, the "usher" at the entrance was whistling and using hand gestures instead of words to make people stand where he wanted them to. I finally get to talk a service rep who flat out refuses to take a look at the car because it'll be a waste of HER time. I tried explaining why I had set up the appointment and what I was told over the phone; however, she again repeated that it would really just waste her time. I again asked her if she could take a look at it, since I was already there and had taken the time to drive out - nope she wouldn't do it. I then asked about the body shop - she had no information to provide other than an address and a phone number. Worse part is the service reps couldn't even wait until I physically left the building before talking about me behind my back. She and her co-worker immediately began talking the minute I turned my back to them. I should NOT be able to hear you complain about customers ever, but specifically about myself when I'm only feet away from you. More

Excellent service Tommy and Tyrone from the Service Department were great during my January 19th visit. The two of them were professional, courteous and considerate wi Tommy and Tyrone from the Service Department were great during my January 19th visit. The two of them were professional, courteous and considerate with them. I give them the highest ratings and will recommend this dealership to anyone. Kudos to both of them! Cesar Anchiraico More

Great service! I went in for a routine oil change. The customer service I received was excellent from all of the dealership employees! They were friendly and got me I went in for a routine oil change. The customer service I received was excellent from all of the dealership employees! They were friendly and got me in and out. More

Customer Service December 21, 2015 We buy multiple cars from this dealership for our family every couple of years. We like and suggest Mike Assadi if you are lookin December 21, 2015 We buy multiple cars from this dealership for our family every couple of years. We like and suggest Mike Assadi if you are looking for a used car. Contacting the associates by phone or email is simple. If you have any issues, do not remain quiet and leave the dealership frustrated. Definitely, reach out to Tyrone Brown (Customer Relations Director). He actually cares about your concerns and will make sure they are resolved. We recently had an issue with pinstripes on one of the cars and we are more than satisfied with the outcome. I would encourage you to find associates that you like, preferably one from sales and another from service. I would then build a relationship and deal primarily with those two people when possible. Although not at all necessary, it will simplify things when buying, leasing, and servicing. More

Bill Page Honda Tried to Scam Me Bill Page Honda tried to scam me. I went to them to replace an airbag part due to a recall notice. When I went to check out after they fixed the airba Bill Page Honda tried to scam me. I went to them to replace an airbag part due to a recall notice. When I went to check out after they fixed the airbag, the service person told me that the check engine light was on and that it would cost me $125 just to find out what's wrong. The light was not on before I brought my car to this dealership. It has never been on until they fixed my airbag. I declined their offer and drove to my mechanic. He found out that my gas cap was loose, which was causing the light to be on. The light went off right after he tightened the gas cap. That's when I realized that the Honda dealership was trying to rip me off. Why did they touch my gas cap?! They didn't fill up my gas, so there was no reason for them to touch my gas cap unless it was to scam me out of $125! More