177 Reviews of Bill Page Honda - Service Center
This was my first experience with this dealership and I am completely happy with my experience. My car is still under warranty and the AC heater blower motor was making a lot of noise for sometime and alth am completely happy with my experience. My car is still under warranty and the AC heater blower motor was making a lot of noise for sometime and although I had taken the car to another Honda dealership twice, they were not able to diagnose the problem (or did not want to fix). Joanne recognized the problem in just a few minutes and told me with honesty what she thought the problem was. My car was there for a day and when I got the car back the issue with the noise was completely resolved. I will take my car to this dealership in the future and recommend this dealership for doing services to others as well. More
Went in for a minor tune-up; expecting $200 or so. The service rep (my guess is, he was working on straight commission) came out presently. He tells me, two fluids in my car (serviced early and often) wer service rep (my guess is, he was working on straight commission) came out presently. He tells me, two fluids in my car (serviced early and often) were "dirty" and needed replacing. Silly me, he said I needed them, I'm thinking, $20 each perhaps. He didn't offer an estimate for them, and, I didn't ask for one (doh). Then came...the...bill...and it's for SIX HUNDRED DOLLARS: that's $200 per fluid replacement. I haven't been "taken for a ride" since visiting an Audi dealer in Dallas in 1983 (still smoking about THAT guy, too). I have bought Hondas EXCLUSIVELY since 1985, (five in all) and, this was the most outrageous service bill for my rice-burners I've ever encountered. I'm now shopping for a 2013 Accord, and, believe me, Bill will not be ask to bid for my business. When a simple oil change and filter at a local station will set you back all of $40, there's no call for $600 service bills such as this one. Except, greed on the part of Bill Page Honda. Addendum: The Honda manual says NOTHING about replacement of power steering fluid (which consists of only a few ounces of fluid). The consensus on the internet is, $200 to flush and replace (allegedly) dirty ps fluid is simply a case of, the dealer ratcheting up the service bill. This just speaks so poorly of this dealership. More
I have taken my 2003 Civic for service to Bill Page on a few occassions and each time the service from those that answer the phones is less than stellar! The service rep that I've dealt with (Danny) has alw few occassions and each time the service from those that answer the phones is less than stellar! The service rep that I've dealt with (Danny) has always been very polite and helpful but each time I've called to ask a few questions regarding pricing or to schedule an appointment the women that I've spoken to have been rude and impolite. The last time I went to this dealership for service was because I had a free coupon for an oil change. if the service wasn't going to be free, I would have walked out. More
I have always taken my car for service at Bill Page Honda. Ever since i first purchased my first honda. Danny Dodge and Tyrone Brown have been very friendly and professional since i first meet them. Th Honda. Ever since i first purchased my first honda. Danny Dodge and Tyrone Brown have been very friendly and professional since i first meet them. They always have given me the best customer service and seem very knowledgeable. I formed a great relationship with them and feel very comforable having my car serviced with them. I know my car is in excelent hands! I strongly recomend Bill Page Honda! Best customer service i have had so far! More
I went to Bill Page Honda Services Dept. on a short notice for the state inspection my brother's. Yet, they were patiently waiting for me and took my car in for the inspection. Its entire staff is al notice for the state inspection my brother's. Yet, they were patiently waiting for me and took my car in for the inspection. Its entire staff is always cordial and professional. They really make you feel like they know you and that your cars are serviced properly and thoroughly. Also, the inspection was done in a relatively short time, and I was satisfied with the services I received. I'd recommend Bill Page Honda Services Dept.! More
Since 1990, when I bought my first Honda from Bill Page Honda, I have had nothing but the best service experiences. While there are other Honda dealers closer to my home and office, I would never consider Honda, I have had nothing but the best service experiences. While there are other Honda dealers closer to my home and office, I would never consider taking my car anywhere else. Time after time, they do a great job for a reasonable charge. They have an exceptional staff! They are friendly knowledgeable and professional. I will continue to recommend them to my family and friends. More
My most recent visit to Bill Page Honda was to get my daughter's car serviced before she left for college. As usual, the car was serviced correctly and on time. Over the years, I have bought three cars daughter's car serviced before she left for college. As usual, the car was serviced correctly and on time. Over the years, I have bought three cars from Bill Page Honda and have had numerous visits to the service department, normally for routine maintenace. I believe the service department does a good job at a fair price. And all of my car buying experiences have been good. You get the feeling Bill Page Honda is very interested in selling you a car but doesn't resort to some of the pressure tactics used by some of their competitors. More
when ookm car in for my oi change tommy inth service dept always make sure that i am taken care of . i work down the street and notice a car on the lot and went in the dealership to get mooe information ! always make sure that i am taken care of . i work down the street and notice a car on the lot and went in the dealership to get mooe information !!! More
I went to Bill Page Honda in Falls Church, Virginia for I went to Bill Page Honda in Falls Church, Virginia for service on my Honda Accord. Danny Dodge was very professional, smart, friendly, and works v I went to Bill Page Honda in Falls Church, Virginia for service on my Honda Accord. Danny Dodge was very professional, smart, friendly, and works very quickly on the computer. Wow, can he type fast-wish I could that and maintain the focus he presented. Kudos to employees like Danny for making my experience one in which I would come back again to Bill Page Honda! Thank you, Danny Dodge! Happy Customer, Rose DeVivo More
I would highly recommend this dealership as long as Tayron Brown is there. He has the best customer service skills and I was pretty amazed that he recognizes me, even though I called after 3 months. M Tayron Brown is there. He has the best customer service skills and I was pretty amazed that he recognizes me, even though I called after 3 months. Mr. Brown always willing to help and trying to make his customers happy. More