Bill Page Honda | Page 150

The customer service from both Tyrone and Franklin was exceptional. They were proactive in addressing my needs. I communicated my needs to them and they responded with other options I hadn't consider wh exceptional. They were proactive in addressing my needs. I communicated my needs to them and they responded with other options I hadn't consider which was very helpful to me in the end. I communicated the price range I needed to stay within and they were able to stay within my price range without comprising my need for a reliable vehicle. Once I arrived at the dealership, all the details and paperwork was presented to me in a very professional and timely mannner. In the past, I dreaded going into a car dealership because I always saw it as a grueling process. However, my experience at Bill Page Honda was very different from the experiences I had in the past. Each individual I dealt with was respectful of my time and handle each aspect of the sale in a timely manner. As a result, I left the dealership with a different attitude about buying cars. With that said, Bill Page Honda is the dealership I intend to visit in the future. Since, I have referred Bill Page Honda to friends and family and will continue to do so. More

Brought my car in for regular scheduled service. All items requested were properly attended to, and additional areas of needed maintenance were found, explained well, and taken care of at what I thought items requested were properly attended to, and additional areas of needed maintenance were found, explained well, and taken care of at what I thought to be a very fair price. In addition, the length of time estimate for service was accurate, in fact, quicker than predicted. Previous sales experiences for both me and my wife were also considered to be quite good. I will continue to use this dealership in the future. More

We are shopping for a 2009 Honda Accord. Reeva took over 1 hour to show us a 2009 Accord, which I will most likely purchase before this weekend from her. I was driven to write this entry because I had such 1 hour to show us a 2009 Accord, which I will most likely purchase before this weekend from her. I was driven to write this entry because I had such a horrible experience at one of the other dealerships in NOVA that seems to have a "high" dealer rate score...I can't imagine how. Anyway, to make a long story short, make sure you "shop" for the right envirnment in which to spend your money. If the place you walk into looks like a "zoo", and you are pushed aside if you are only "looking", then go to Bill Page Honda and ask for Reeva. More

bought 2008 crv ex awd new. paid 23,000 OTD. negotiated over phone. carlito isn't the friendliest salesman. probably can use some training in that area. just quick and to the point which isn't all bad but over phone. carlito isn't the friendliest salesman. probably can use some training in that area. just quick and to the point which isn't all bad but eh. do your research and phone negotiation before walking into any dealer. More

We have purchased 2 Honda's ad traded one in from Bill Page Honda in Falls Church, VA. and have recommended numerous friends that have bought there as well. ALL, I repeat, every single person we know tha Page Honda in Falls Church, VA. and have recommended numerous friends that have bought there as well. ALL, I repeat, every single person we know that has bought from this dealership AND had all subsequent service done at this dealership, has had zero complaints and 100% satisfaction. Customers that feel lied to or cheated in the service department and subsequently took their cars to "Sears" are obviously confused individuals looking to one-up the dealer from which they spent a lot of money. Such people typically are not overly educated, have the ability to educate themselves about their cars, their money and any ability to ask substantive questions. Sears does not build cars silly people. Sears struggles to maintain low-cost semi-certified training for their mechanics, thus they have no idea what Honda calls certain parts (see Johnson-Rod). Sears fixing foreign cars is equivalent to withdrawing ALL your money from your bank and giving it to the taco bell drive through staff...sure they deal with cars and money, but not well. Go see if you can find anyone at Sears that has a current Honda certified mechanic certificate. Dealers might have higher overhead, but they are experts about your cars, current state and federal safety laws, and have a vested interest in your happiness which usually equates to referral. It really is a very simple business model. Bill Page Honda is a top-notch dealership with an educated and courteous staff. More

I brought my 2002 Honda Civic in for an oil change and saftey inspection. They called and told me that by law they couldn't pass my car for inspection because the compliance bushings were torn. I asked saftey inspection. They called and told me that by law they couldn't pass my car for inspection because the compliance bushings were torn. I asked what they were because I have never heard of that before and I really didn't get a good answer. And then he told me it would cost almost $650 to fix. So I decided to take the car to Sears to be fixed because it was much cheaper. When I got the car the Sears mechanics had never heard of a compliance bushing either, but figured out it is another name for control arm. So they evalutated the car and came out and told me there was absolutely nothing wrong with my car and to take it somewhere else and it would pass inspection. So I brought it to another inspection station and told them what had happened and they inspected the car and passed it. They told me there was nothing wrong with the car either. So for the second time Bill Page Honda tried to tell me something was wrong with my car that wasn't and tried to charge me a lot of money to fix nothing. I will never again bring my car to Bill Page for anything. More

everyone beware... this honda dealership has some of the worst employees who will try to push you to purchase at any cost. Their prices are not competitive and their service is one of the worst. yesterday worst employees who will try to push you to purchase at any cost. Their prices are not competitive and their service is one of the worst. yesterday I was there to buy an accord, the sales manager tried to force his high price, but became very disrespectful and impatient when I did not agree to pay his price.. he started yelling loudly and was very disrespectful. I have purchased many hondas before from other dealers, but never had this type of treatment. I highly recommend that you look elsewhere. Trust me, they are not worthed. I was warned about them, but gave them the benefit of doubt. I am sorry I did. More

Service Department promised to replace the transmission for $2,500 and gave me a written (e-mail) estimate. One day later, they called me back and told me it would now cost $2,750 to replace the transmiss for $2,500 and gave me a written (e-mail) estimate. One day later, they called me back and told me it would now cost $2,750 to replace the transmission because the manufacturer unexpectedly increased the cost of the transmission. I had the vehicle towed to a reputable independent repairer that charged less and offered the same warranty. More

This dealer has a high markup on their vehicles. There is little room to negotiate because they'll use the classic "are you crazy, i'm giving you the best deal." Even if you quote other dealers, they will is little room to negotiate because they'll use the classic "are you crazy, i'm giving you the best deal." Even if you quote other dealers, they will tell you the other dealers are liars etc... Save your time and energy and negotiate with other Honda dealers. YOU WILL NOT GET A DEAL HERE!!! More

Their service is abysmal. I brought my Accord in twice to have them look at a transmission leak. Both times they claimed that it was fixed, however they didn't actually fix it either time. I had to take it t have them look at a transmission leak. Both times they claimed that it was fixed, however they didn't actually fix it either time. I had to take it to an independent shop who corrected the issue. DO NOT GO HERE. More