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Bill McCandless Ford
Mercer, PA
71 Reviews
We do things differently at our dealership because we care about our customers. While many dealerships move on as soon as they get the sale, our approach is the exact opposite. We are here for you during the sale, and our expert service department will continue to be here to provide reliable service long after your purchase. That’s why so many customers come back to us year after year for their automotive needs. We are the local Ford dealer near Pittsburgh that serves our community. We always have been, and we always will be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 71 reviews
August 18, 2026
It was great to work with Ethan Very nice to work with him and especially Matt the sales manager.I will be buying my next vehicle in the Future from them two guys him and especially Matt the sales manager.I will be buying my next vehicle in the Future from them two guys More
by Chris.Pappas
Verified CustomerEmployees Worked With
Matt
August 15, 2026
I had my 2010 ford fusion in for a few repairs and registration.. the service was great and the two receptionist at the front desk was helpful and knowledgeable. registration.. the service was great and the two receptionist at the front desk was helpful and knowledgeable. More
by MPHXSUNS1
Employees Worked With
Don’t remember the one lady’s name but Bonnie and the other lady was great to work with .
August 07, 2026
Replaced perfectly good plugs and coils I had done in Florida. Told them the knock sensors came up on a code.the truck still has a knock sensor problem .the technician did not take the truck out and floo Florida. Told them the knock sensors came up on a code.the truck still has a knock sensor problem .the technician did not take the truck out and floor it because the check engine light came on.I paid $950 for work that was already done previously and the knock sensor problem was not addressed! More
by GARYCLOBUS
Employees Worked With
July 27, 2026
I used the mobile service and it was a great experience as they came to my house and i didn't have to drive there as they came to my house and i didn't have to drive there More
by RICKALTMAN
Employees Worked With
July 24, 2026
It was easy to set up my appointment with little wait time. I was greeted politely and promptly when I arrived. time. I was greeted politely and promptly when I arrived. More
by roberta.diane54
Employees Worked With
July 17, 2026
Bill mccandless is a country dealership handling many used vehicles and has a full line of new cars. It's a good place to go for your next vehicle used vehicles and has a full line of new cars. It's a good place to go for your next vehicle More
by fklaja699
Employees Worked With
July 11, 2026
They were unwilling to negotiate the price, which I found very strange, however they did hold the truck for 3 weeks with a deposit that I put down on it. The manager had to be referred to for questions I had very strange, however they did hold the truck for 3 weeks with a deposit that I put down on it. The manager had to be referred to for questions I had and he didn’t even talk to me or move from his desk. The salesman, Derrick, was very nice and tried his best to accommodate me with all of my questions and time to get my monies to clear. The finance woman was not very kind, at all. More
by cmmester
Employees Worked With
July 09, 2026
They were fast to get the car in They did good work and worked under my extended warranty I am very satisfied worked under my extended warranty I am very satisfied More
by BARNETTLARRY1441
Employees Worked With
July 04, 2026
This was our 2nd car that we purchased from them. This is a great dealership. Everyone there is friendly. I highly recommend this dealership. This is a great dealership. Everyone there is friendly. I highly recommend this dealership. More
by marlana4318
Employees Worked With
