Bill Luke Tempe
Tempe, AZ
Filter Reviews by Keyword
By Type
Showing 562 reviews
Great experience We had a great experience buying car from this dealership. The sales consultant Bud Thomas was very friendly, knowledgeable and patient and he try hi We had a great experience buying car from this dealership. The sales consultant Bud Thomas was very friendly, knowledgeable and patient and he try his best to get us the best deal on the car. I highly recommending him for nay one considering buying a car from this dealership More
Great customer service From the start Erik was welcoming, courteous and friendly. Not like any other dealer where they would treat you like a sale. It was a easy going, no p From the start Erik was welcoming, courteous and friendly. Not like any other dealer where they would treat you like a sale. It was a easy going, no pressure experience and they worked with me on financing Which I really appreciate. Would highly recommend anyone to check them out. Thank you again for the great experience. More
Awesome place I had a great experience buying my new car at Bill Luke Fiat!!! Tony Cole was a great sales consultant and overall a great person!!! It was a great ad I had a great experience buying my new car at Bill Luke Fiat!!! Tony Cole was a great sales consultant and overall a great person!!! It was a great adventure with him while making my dad and I laugh!!! Very outgoing and just an enjoyable individual!! I would recommend anyone to go with him. The experience was fast and great overall!! More
Best Used Car Experience I Have Ever Had Great service, friendly and patient sales people, and the best prices in town. I would highly recommend Bill Luke. If you are in the market for a car, Great service, friendly and patient sales people, and the best prices in town. I would highly recommend Bill Luke. If you are in the market for a car, I think you have to see what Bill Luke has before making a decision. I wanted to test drive several cars, as I had not made up my mind on what I wanted. I was considering anything from a sports car to a compact SUV. I wanted to check Bill Luke before I bought anything to see if the great prices they posted online were legit, or a ruse to get people in the door. I am very cynical when it comes to car sales. Like most of us, I have had a lot of bad experiences, and have dealt with a lot of dishonesty. I was pleased to find the prices were real, and the sales people were knowledgable and patient. I first worked with Jeff, who was great. I was not ready to buy at the end of the day, but said I would come back the next evenning. Jeff did not pressure me and was fine with me coming in the next day, even though he would not be there. The next day I worked with Kevin, who was great. I did not feel pressured when I did not want to take their offer, Kevin was patient and did not get defensive as we haggled and worked out a deal. When we finally came to something we could both live with, the financing was easy. No hidden fees, and everything was explained clearly and thoroughly. I have dealt with a few dealerships around town, and this is the only one I would feel comfortable recommending. In fact, given their great pricing, I think everyone in the market for a car should check their website, and if they have something you like, go check it out. They have so many cars, that even if you are like me and have not made up your mind, you will have an opportunity to check out many different makes and models. I am very happy with the results of this car buying experience. More
great people Best experience buying a new vehicle. Nice sells team and best prices. We had been looking for a new Suburban for awhile and not only did Bill Luke Fi Best experience buying a new vehicle. Nice sells team and best prices. We had been looking for a new Suburban for awhile and not only did Bill Luke Fiat have a great price for the suburban we wanted they also made it so easy. Thank you Bill Luke Fiat we have a vehicle our family will enjoy years to come. More
Extremely disappointed. I went twice in one week to look at two different vehicles. I got a salesman by the name of Deacon Carey both times. I did not really like him the fir I went twice in one week to look at two different vehicles. I got a salesman by the name of Deacon Carey both times. I did not really like him the first time but since he had already helped me out he wanted to help me out the second time. I wasn't happy about it but I went with it. We are test driving a Used 2015 Mazda 6. I connect my phone to the bluetooth to listen to my music and see how the system sounds. I am playing music by the rapper J. Cole. "Farewell" is the name of the song. It was not even that loud, and had he politely asked me to turn it down the music I would have done so without hesitation. But instead, he turns down the music himself, and proceeds to say "I'm sorry I cannot listen to this, I cannot do that xxxxxx stuff". I immediately head back to dealer and go talk to his manager a man by the name of Nick Nevels. He does not seem too surprised about what happened and said he would "talk" to him. I don't think Bill Luke Fiat needs a racist xxxxx working on the lot trying to sell cars. The prices are great and I'm sure they don't care that they lost my business because somebody will buy that car. But this story needs to be told. It's the 21st century buddy. Stop the racism. More
Will help you finding a car That will suit you! They were great finding us a car that suits our needs,as the car that we had picked out they found us a better deal with a warranty. They are very pro They were great finding us a car that suits our needs,as the car that we had picked out they found us a better deal with a warranty. They are very professional and you don't have to haggle over the price which is great. I would recommend this dealership to all of our friends. They try to solve all of your needs and have great personalities! More
Worth the drive! I would buy from Bill Like Fiat again. The entire event went smoothly from fy initial contact with the internet dept with Kara. To the salesman, Charl I would buy from Bill Like Fiat again. The entire event went smoothly from fy initial contact with the internet dept with Kara. To the salesman, Charles. To financing with Ginger. Everyone was extremely friendly. When I scheduled the time to come view the car, they had it out front waiting for my arrival. Kara went above and beyond in trying to coordinate the viewing with me. Because of my busy schedule, we kept playing phone tag. Charles allowed me to view the vehicle and test drive with no pressure. I walked away from the lot without anyone chasing me down. I came back a couple of days later and purchased the vehicle from Charles. He even came in on his day off to help me. I felt financing went just as smoothly. The only disappointment was that I could not use my pre-approval through my credit union. I had to use Bill Luke’s financing to receive the advertised discount. Because of this I gave them four stars. The people I worked with received 5 stars. This is the third dealership I went to during this car shopping experience. (Peoria Nissan is HORRIBLE, talk about a bunch of sharks out to get you.) I have had my vehicle for 1 week, I am glad I chose Bill Luke. More
Stress Free and NO Pressure! I was so lucky to have purchased my car through the experience and knowledge of Bill Luke Fiat! I didn't need to go to any other dealership! Daniel U I was so lucky to have purchased my car through the experience and knowledge of Bill Luke Fiat! I didn't need to go to any other dealership! Daniel Uyematsu made the experience so much fun and he wanted to make sure I found the perfect and right car for me. The entire process was stress free and no pressure. How relaxing it was knowing I was being taken care of with superb customer service throughout the entire process. A special thank you to Nick Nevels at Bill Luke Fiat - he is the best! Everyone was courteous, friendly, very professional and you knew they were looking out for you!! More
Great team and great dealership. I wish I had read these reviews before I started shopping. After dealing with several dealers in the valley, I found out what people mean when they t I wish I had read these reviews before I started shopping. After dealing with several dealers in the valley, I found out what people mean when they talk about pushy car salesmen. Bill Tish is the only sales person I've dealt with in the past few weeks who wasn't emailing me daily with deals for cars I didn't ask about. The fact that he seemed to be more concerned in my satisfaction than landing a big sale is the reason I ultimately decided to go back and purchase my car from him. Many companies are figuring out that customer service and loyalty is more important than sales. Bill Luke seems to be ahead of the curve in this regard. More