
Bill Luke Tempe
Tempe, AZ
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The sales rep we had an appt with did not show, but that was to our advantage because we worked with Robert Turner who was exceptional. Knowledgable, efficient, courteous, and above all understanding of my was to our advantage because we worked with Robert Turner who was exceptional. Knowledgable, efficient, courteous, and above all understanding of my husband’s disabilities made him the perfect sales rep for us. He even brought our vehicle to our house and picked up our trade in. He took the time to show me the basics of the car we bought, which was a welcome change of many previous purchases for us. I would buy a car from him again any time. We thank him. More
They agreed to show me a specific vehicle I was interested in purchasing and shortly after got an email saying the car was no longer available. I understand these things happen but they seemed so c interested in purchasing and shortly after got an email saying the car was no longer available. I understand these things happen but they seemed so careless about my preferences in the type of vehicle I want to purchase. More
This dealer has no problem selling cars with BRANDED titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED tit titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED title which is like a SALVAGE title.The dealer is doing NOTHING to take responsibility.They committed and are committing a constant FRAUD by selling these vehicles to consumers.I want my MONEY back!!!! The GM and owners Son Eric Luke told me to hire an attorney,that it was my fault that I did not do a title search to find out if the vehicle had a BRANDED title.I have now hired an Attorney and filed complaints with the AZ attorney General,BBB and the dealers association of America.DO NOT do business with Bill Luke.They have no morals,no ethics.They are Criminals. If you are looking at one of there Heavily advertised "Dealer "buyback" internet deals....DO NOT do it.You will end up saving a few thousand dollars and loosing 30K on your resale like we did.BRANDED TITLE/SALVAGE TITLE/same thing.FRAUD!!!!!!! See you in court ERIC More
If you need a used car, go to Bill Luke in Tempe. I have used this location twice. Best pricing, best experience. Jorge was very knowledgeable about all the suvs I tried and patient while I tried ove I have used this location twice. Best pricing, best experience. Jorge was very knowledgeable about all the suvs I tried and patient while I tried over several days. No pressure, just helpful! More
Reached out to inquire about a car on their website. Exchanged several emails, and responses were always quick with answers to my questions. Although I have not purchased from them yet, the experience Exchanged several emails, and responses were always quick with answers to my questions. Although I have not purchased from them yet, the experience was positive and professional. More