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Bill Luke Santan

Gilbert, AZ

4.6
965 Reviews

3404 S Speedway Dr

Gilbert, AZ

85297

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Showing 965 reviews

January 26, 2021

Will never buy a vehicle here again. Sold me a car with rodent damage. Damage not covered by warranty and I am out $537.00. Sales manager accused me of having a rodent problem. My car is garaged and I d More

by Livvie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Jerde
January 19, 2021

I would give the service I received from patrick a 10 if it was available. Thank you Rodney for hooking me up with Patrick. I will buy there again. Everyone there was fantastic! More

by Hprince242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Guidry
Jan 21, 2021 -

Bill Luke Santan responded

We really appreciate your positive review and kind words about Rodney and Patrick! Congratulations on your new vehicle! We hope you have a great day!

January 19, 2021

Kesha did a fabulous job thanks wow what a good job thanks for your help keep up the good work and hope all goes good More

by Clisitzk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha-Nicole Rush
Jan 21, 2021 -

Bill Luke Santan responded

Thank you for the review! We value your feedback, and we are happy to hear that you were satisfied with your experience here at Bill Luke Santan.

January 13, 2021

I was looking at vehicles in my area and decided let me look at a neighboring state since I couldn’t find a variety in my state. I stumbled across a car that caught my eye located in AZ. I inquired about t More

by Daniel Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Whitaker, Brian McFadden
Jan 21, 2021 -

Bill Luke Santan responded

Daniel, your comments keep us motivated and working hard for all our customers! It means so much to us to have earned your trust in our dealership. We hope to see you again in the future!

January 05, 2021

Great experience purchasing our vehicle here. Abdul was very helpful and efficient during the process. He took the time to get to know us and our wants. More

by Roxana C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Zaitouneh
Jan 07, 2021 -

Bill Luke Santan responded

Roxana, thank you for leaving us this great review! We are very happy to hear that Abdul could be so helpful during your recent visit with us. We look forward to working with you again in the future. Take care!

January 05, 2021

Our experince at Bill Lukes was a very positive and pleasant experience. My wife and I are very happy with our purchase and highly recommend them to our family and friends that are in need of a new veh More

by J. B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig helped us with financing. He was great., Jesse McIntosh
Jan 07, 2021 -

Bill Luke Santan responded

Thank you for the feedback, J.B.! Your support and endorsement of Bill Luke Santan does not go unnoticed and we very much look forward to working with you again in the future! We wish you many happy miles!

January 02, 2021

Excellent service again will Bill Luke Dealership third purchase from Bill Luke Dealership two prior purchases in Phoenix Camelback location and now in Gilbert Santan Location I will continue in the future More

by ctmor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Zimmerman , Kesha-Nicole Rush
Jan 07, 2021 -

Bill Luke Santan responded

Thank you so much for your feedback, as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Take care!

December 26, 2020

Bobby Cornelius worked with us and did a great job! He should us multiple vehicles. He has great knowledge of the vehicles he showed us. I'm Very happy with this deal on a jeep trailhawk More

by Tjhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Cornelius
Jan 07, 2021 -

Bill Luke Santan responded

Thank you for your feedback. Our team is always happy to help here at Bill Luke Santan! Enjoy your Jeep Trailhawk!

December 19, 2020

Kesha was an excellent sales woman. She was respectful an polite throughout the entire process. She wasn’t pushy an respected my time an understood it was a important purchase for my family. I would highly r More

by marcusrudolph1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha-Nicole Rush
Dec 24, 2020 -

Bill Luke Santan responded

We appreciate you sharing your experience. Here at Bill Luke Santan our goal is to provide a luxury car buying experience that includes quick, efficient, top-notch customer service to each and every guest. Please tell a friend so that we might have a chance to offer them the same great service you received! Take care!

December 02, 2020

Car is great, price was ok, trade value was awful. Promised an allowance to replace the missing second key for the Car and never delivered. $800 key replacement cost. I asked for half and it never hap More

by md7hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig from finance is amazing. , Daniel Luevano, Brian McFadden
Dec 22, 2020 -

Bill Luke Santan responded

I was discouraged to read your review. Bill Luke has been a trusted name in the valley for 94 years and this does not reflect our standards for customer service or align with our business model. I have made several attempts to contact you with no luck. I would like to look more closely at this situation and address our team. Please feel free to contact me directly so I may gather your info and better address this situation. Brian Slack General Sales Manager 480-676-6687

Dec 22, 2020 -

md7hicks responded

You haven’t tried that hard. I have returned your call and left multiple voicemails without a response. What you have done is lie about attempting to contact me multiple times and on a public forum. You left a single voicemail and I have returned that call multiple times to no avail.

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