
Bill Luke Santan
Gilbert, AZ
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Todd was amazing - we’ve purchased many cars and the process can be arduous - this was one of the best experiences we’ve had and I love my new car process can be arduous - this was one of the best experiences we’ve had and I love my new car More
The internet rep I worked with wasn't there. The "product expert" on the Polestar couldn't get the car to engage. Something was wring with the key. Blah blah blah. Bottom line - I drove half an The "product expert" on the Polestar couldn't get the car to engage. Something was wring with the key. Blah blah blah. Bottom line - I drove half an hour, couldn't drive the car and left. Total waste of an hour. I won't be back. More
Excellent customer service from Nick Sokol, also our salesperson. Great buying experience from the moment we arrived to retrieval several days later. Nick went above and beyond helping us during our b salesperson. Great buying experience from the moment we arrived to retrieval several days later. Nick went above and beyond helping us during our buying experience. We definitely will be repeat customers. Thanks again! More
Jesse was more than patient. The transaction took a long time as I was communicating with my wife out of state. He was able to multitask (help others he had appts with) and still The transaction took a long time as I was communicating with my wife out of state. He was able to multitask (help others he had appts with) and still get the job done. More
Joseph the Salesman was great. The finance person, Kyle Slade was not so great. He was very slow, he kept saying he was too busy and we would just have to wait. It also seemed l The finance person, Kyle Slade was not so great. He was very slow, he kept saying he was too busy and we would just have to wait. It also seemed like he added unnecessary fees and it felt like a scam. Nothing was upfront and the “out the door” cost kept going up. We called for the security code for the EVR stolen vehicle recovery he was again too busy and “would get around to it when he could”. Pretty disappointing when the salesperson was good. More
Had to get a new car promptly. Peter was very helpful with videos, answering questions about the cars, the financing, and my alternatives.. was able to choose a car and close a sat Peter was very helpful with videos, answering questions about the cars, the financing, and my alternatives.. was able to choose a car and close a satisfactory deal in an afternoon. Very pleasant and businesslike More
Great experience for a first time buyer - the process was quick and easy. Eric Collins was friendly, professional, patient, and knowledgeable. I never felt pressured into a decision. Grateful for the experie quick and easy. Eric Collins was friendly, professional, patient, and knowledgeable. I never felt pressured into a decision. Grateful for the experience, thank you! More