Bill Luke Marana
Tucson, AZ
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Although everyone was very professional there was a few things that kind of upset me. First I noticed one of the keys battery was depleted, I asked if they could replace that… they said they would and then things that kind of upset me. First I noticed one of the keys battery was depleted, I asked if they could replace that… they said they would and then after everything was said and done the salesman came to me and told me they don’t have any replacements in the back and that they are only 7 bucks at the store… it’s not the cost of the item.. it’s the principle of the situation, I wanted both the keys to work when I bought the car. The second thing was the gas, it’s an electric car that also takes gas but the gas tank wasn’t full like he also promised. He told me they would fill the tank before I left but ended up coming and looking and said oh well along as it’s a qtr tank in there I should be good…and the last thing I’ll say I don’t know if it’s entirely their fault but the service light came on as a drive up the road from them off the lot. I thought it was supposed to be serviced already? I’m not sure but I guess that’s something I’ll have to pay for out of pocket as well. The staff was all professional and nice, the dealership itself was nice. I also liked how they did a personal video of the car before i got there that was also pretty cool. All in all I wish they did what they said they were going to do and the at the car was fully ready to go when I bought it. More
Nice, new dealership in Marana. I sold my 2022 BMW X7 to them. Mark Letcher was awesome and easy to work with. He listened to our needs and concerns and went out of his way to work I sold my 2022 BMW X7 to them. Mark Letcher was awesome and easy to work with. He listened to our needs and concerns and went out of his way to work with us on a mutually agreeable price. I highly recommend working with Mark and his team for your car needs. More
Did not find the Tesla Senior friendly , returned it and purchased another vehicle from the dealership. Dan Henderson is a fantastic and very knowledgeable salesperson to deal with and found the perfect ca purchased another vehicle from the dealership. Dan Henderson is a fantastic and very knowledgeable salesperson to deal with and found the perfect car for me. More