Bill Luke Marana

Update review from 1 star to 3 star. after 6 plus weeks of back and forth e mails and text i fiinaly got paint touch up and floor mat installed. Thanks to JANNELLE the Service Manager . after 6 plus weeks of back and forth e mails and text i fiinaly got paint touch up and floor mat installed. Thanks to JANNELLE the Service Manager . Too bad little response from sales manager. Better transparency and customer service will improve with dealer hands on workshop. Good LUCK Bill Luke Marana More

My experience at Bill Luke Marana was super good and my time well spent. David was very patient with me and helped me to get exactly what I was looking for !! time well spent. David was very patient with me and helped me to get exactly what I was looking for !! More

Our experience at Bill Luke was wonderful and no pressure. David answered all of our questions and showed patience when we decided what vehicle was best for us. pressure. David answered all of our questions and showed patience when we decided what vehicle was best for us. More

Very nice inventory at market and below prices . Never visited dealership without several employees offering to assist me. If the need arises I’d shop there again. Never visited dealership without several employees offering to assist me. If the need arises I’d shop there again. More

Very pushy trying to sell warranty’s that I didn’t need l need a warranty for the window tint and put it on l ran out gas 5 miles after l left there the rear tire blew at the same time very on happy need a warranty for the window tint and put it on l ran out gas 5 miles after l left there the rear tire blew at the same time very on happy More

My wife and I had a great experience with our car purchase from Chris at Bill Luke Marana. Zero pressure, asked for the price and was provided it. Told Chris we had 6 like cars we were looking at tod purchase from Chris at Bill Luke Marana. Zero pressure, asked for the price and was provided it. Told Chris we had 6 like cars we were looking at today from multiple dealers. We went back after lunch and bought the car from Chris. Car was clean which is not what I can say for the other dealers in Tucson. They were disgusting to say the least. Pricing was fair and no xx dealing with the finance folks. We did pay cash for our purchase as we don't like payments but were treated well and no up selling for add on's. We did purchase a security system due to Kia's being stolen frequently. They must be a good car if they want them that bad. This will be our 3rd Kia. 635k miles between the 2 previous cars. I will definitely do business with Bill Luke in the future. If fact I noticed a nice Super Duty that caught my eye today. Thanks Chris for the great experience. I will definitely share my experience with friends and family More

I was pleased with my recent purchase from Bill Luke Marana. This is my 3rd vehicle from Bill Luke. I emailed to check on availability via Auto Trader. I was sent a text message within a few minutes. I Marana. This is my 3rd vehicle from Bill Luke. I emailed to check on availability via Auto Trader. I was sent a text message within a few minutes. I said I was interested in looking at the car and would be there within a few hours. They had it ready and waiting at the VIP lot. Dominic in sales and Zane in finance did a great job. We only had one hiccup through the experience. I did not purchase the aftermarket alarm through Bill Luke's extended warranty program. When they disabled the alarm it ended up disabling the whole vehicle. It was holiday weekend and everyone had left so was unable to take it home that night. However Dominic and his sales manager made sure to make it right and get the vehicle delivered to me. Overall it was a good experience. More

Beware of additional service scam(s), had my vehicle in for schedule service and they sent me a text message saying that the mechanic recommended replacing my engine air filter as they were getting dirty w for schedule service and they sent me a text message saying that the mechanic recommended replacing my engine air filter as they were getting dirty well unfortunately they had lied to me as I had them recently replaced and I actually inspected them after I picked up my vehicle and they were clean like brand new still so I don't know why they would lie to me like that did the mechanic even look at the filters or just a scam to make extra money? Please don't lie to customers for work that is not needed. More

I am happy with the vehicle I purchased but the sales transaction was deceptive. They definitely over-promised and under-performed so I would finance the sale and they could make more money. Ended up pay transaction was deceptive. They definitely over-promised and under-performed so I would finance the sale and they could make more money. Ended up paying extra unnecessary fees and interest. Also complete lack of communication and professionalism. I had to continually check in on the status of my paperwork and even dropped by 5 weeks after the sale. Disappointed and feel like I was taken advantage of. More

I have always felt that the Bill Luke Organization was a top notce company. Good job. top notce company. Good job. More