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Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
981 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 09, 2013
Michael Murphey was a great salesman. I am so glad to have had our experience with Michael at Bill Luke. I do not look forward to going to car dealerships and Michael had made it a great experience. He w have had our experience with Michael at Bill Luke. I do not look forward to going to car dealerships and Michael had made it a great experience. He was very friendly and very helpful. He was also very personable. He gave us a great deal on a car and we left the dealership feeling completely satisfied. The inside of the dealership was clean and organized. I would definitely recommend Bill Luke to any friends and family. More
by mbuttrum
Employees Worked With
michael murphey
July 09, 2013
I got a great deal on a 02 dodge dakota. the salesperson was polite, kind, and curtious. the finance person, Wendy, was efficient, friendly, and helpful. was polite, kind, and curtious. the finance person, Wendy, was efficient, friendly, and helpful. More
by kylejohnson5
Employees Worked With
Obe
July 09, 2013
Lionel Hebert was very courteous. I'd shop from Bill Luke again simply because of him! I'm sure he sells a lot of vehicles with the personality that he has. You folks should be proud that he is an emplo Luke again simply because of him! I'm sure he sells a lot of vehicles with the personality that he has. You folks should be proud that he is an employee there! More
by matthebes
Employees Worked With
Lionel Hebert
July 06, 2013
Customer service was outstanding. The inventory was excellent. And the financing was up front.Orlando was knowledgeable and very friendly. Will come back after this purchase. Will recommend. excellent. And the financing was up front.Orlando was knowledgeable and very friendly. Will come back after this purchase. Will recommend. More
by jmen
Employees Worked With
Orlando Augustin
July 04, 2013
It's my second car I've bought from Kenny.He also services the company I work for ,their van fleet. I already had finance company relationship from before.So that helped out a lot. I had looked also services the company I work for ,their van fleet. I already had finance company relationship from before.So that helped out a lot. I had looked up on the Internet pricing which was way cheaper then other dealers. Come on down with all your financing things ready to go .Personal info, pay stubs and bills for the finance person.Down payment and buy a car from KenWorkman! Oscar Rico More
by uskerthegrouch
Employees Worked With
Ken Workman
July 03, 2013
The team at Bill Luke Dodge was incredibly helpful, knowledgable and professional at all times. They never tried any salesman tactics or Tomfoolery with me. I got a great deal on a brand new 2013 RAM knowledgable and professional at all times. They never tried any salesman tactics or Tomfoolery with me. I got a great deal on a brand new 2013 RAM 1500 and I couldn't be happier with the purchase or more satisfied with my experience. More
by paulgasher
Employees Worked With
Jody Knaub/Christopher Knaub and June.
July 02, 2013
Super friendly and educated service, he answered all my questions and didn't push me to buy something I didn't want unlike all the other car salesmen I've dealt with in the past. Great experience this guys questions and didn't push me to buy something I didn't want unlike all the other car salesmen I've dealt with in the past. Great experience this guys a keeper! More
by shinesaiti
Employees Worked With
Michael Murphy
July 02, 2013
I was very satisfied with my entire experience at Bill Luke. From the time I walked onto the lot Chris Delara helped me find the best care for me. I got to see a wide variety of Dodge vehicles that woul Luke. From the time I walked onto the lot Chris Delara helped me find the best care for me. I got to see a wide variety of Dodge vehicles that would fit my budget. Mr. Delara made sure that my payments were good and explained the process form start to finish before I was sent on to finance. Even then Chris Delara made sure I was happy with my purchase and even made sure I had no questions before I left. From start to finish this was a fantastic car buying experience. I would definitely recommend Bill Luke as a dealership and Chris Delara was a great example of what a great salesman should be. Thank you all for comfortable process in car buying. More
by scottiet24
Employees Worked With
Chris Delara
July 02, 2013
Mr. Obe from sales department really attended to my questions and made sure I felt comfortable by getting the information which I was looking for. So far I am happy with the purchase and his willingnes questions and made sure I felt comfortable by getting the information which I was looking for. So far I am happy with the purchase and his willingness to attend to my after sales queries. He went out of the way by driving the car to my residence location since I was having a rented car of my own. Overall experience, including all departments, was still good, but could have been better if the wait was a little less. Pros: All employees behave sincere and not try to oversell. Cons: I had to spend the entire day to complete my purchase. The operations can be better managed may be through better CRM implementation. e.g. to make the final deal why does the employee need to go and consult the manager manually. Your software should allow him to take instant approval on his monitor or may even if manager needs to get involved that can be done through system. Just a suggestion, not any feedback against an employee. Another suggestion: More information needs to be available to the employees on a vehicle at the click of a mouse, than is available to us general public on your website. Implying that an employee only login should open exclusive information source to the sales employee, so that he can complete the deal without consulting anyone further. This is a miscellaneous observation, and not specific to my case, and hence a suggestion. More
by SIRAJGHOSH
Employees Worked With
Mr. Obe
July 02, 2013
Mike was very good. Very appreciative of his help and honesty. He did not try to push anything on us and listened to our thoughts and concerns. honesty. He did not try to push anything on us and listened to our thoughts and concerns. More
by Batten07
Employees Worked With
Michael Murphy
