Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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Worst customer service I have ever witnessed. Called the parts department to find a part for my car. I was in the west valley at the time. The person that answered the phone, checked on my part t Called the parts department to find a part for my car. I was in the west valley at the time. The person that answered the phone, checked on my part told me they had it and took down my name as I told them I was on my way to get pick it up. I drove an hour across town just to be told the part was not there and it is actually on back order! The lazy parts team lied and couldn't even take the time to check on a part for a customer that called in. You can bet I will never be back, and I will tell everyone I can about this in hopes they will not go to this dealership either. More
I didn't buy a vehicle here, but I dropped by with some questions s about my new Wrangler and was helped out by Angel who did a fantastic job showing how everything worked. questions s about my new Wrangler and was helped out by Angel who did a fantastic job showing how everything worked. More
Happy with my purchase. Had some issue with a fee that was added. However, the dealer reached out and we were able to solve the issue and I am now happy. Thank you! Had some issue with a fee that was added. However, the dealer reached out and we were able to solve the issue and I am now happy. Thank you! More
One of the best truck buying experiences I’ve had. I inquired about a Ram 2500 online and Claudia was quick to respond and answer my questions. We agreed to my trade value and all pricing via email, t I inquired about a Ram 2500 online and Claudia was quick to respond and answer my questions. We agreed to my trade value and all pricing via email, then I was able to place a deposit until I could arrive the next day. Upon arrival I was greeted by Lex. He was great to work with. Aaron Morrison in finance was awesome. Super quick and a smooth transaction. All around an easy and transparent process with no surprises. Great job to the whole team! More