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Bill Luke Chrysler Jeep Dodge & Ram

Phoenix, AZ

3.9
981 Reviews

2425 W Camelback Rd

Phoenix, AZ

85015

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Showing 981 reviews

May 23, 2023

Bill, Dalen, and Santi were great. Lionel not so great. Got a nice truck at a good price but they just wouldn’t budge on a second key. More

by LouQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalen, Santi, and Bill were friendly and informative. , Jason Tiek
May 24, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thanks for the great review! Usually we are able get keys, accessories, and other requested items added to your loan. Typically this only affects your payment by a few dollars. If that is something you would be interested in, please reach out to our Customer Experience Manager, Jessica Mckenzie at 602-544-3696 or j.mckenzie@BillLuke.com and she can get you connected with someone who can help!

May 22, 2023

I'm a return customer to Bill Luke. From the front door to the back the staff is professional and friendly. More

by johneddinsjr
Recommend Dealer
Yes
Employees Worked With
Andy
May 22, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy that you enjoyed your experience with our staff! Thank you for taking them time to leave us a great review!

May 21, 2023

Awesome device every time I come in. Dealers are knowledgeable about the vehicles. Glad to come back. More

by johneddinsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
May 22, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy that you enjoyed your experience with our staff! Thank you for taking them time to leave us a great review!

May 18, 2023

It's was absolutely worth it coming from out of state to work with Xavier!!! He is extremely professional, and personable, and went out of his way to answer all the questions as well as walked me through ea More

by olesyalj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Aron Hackbarth, Michael Woody, Jason Tiek
May 18, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy that you chose to come from out of state and work with us here at Bill Luke! Thank you for your business, we hope you enjoy your awesome Subaru Crosstrek!

May 17, 2023

Great service from everyone to the sales staff, finance, and even the guy who helped me with my new car and showed me all the features. More

by SamIam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Tiek
May 18, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We greatly appreciate you and your business here at Bill Luke! Thank you!

May 17, 2023

Awesome customer service. I have bought two cars through here and had all the service done here, and they are awesome. More

by Samuel Cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Jason Tiek
May 17, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

Thank you so much, Samuel! We are so happy that you had a great experience with our sales and service team!

April 07, 2023

Worst customer service I have ever witnessed. Called the parts department to find a part for my car. I was in the west valley at the time. The person that answered the phone, checked on my part t More

by Scott Mitchell
Purchase Time
Recommend Dealer
No
Employees Worked With
Parts department
Apr 10, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

It is unfortunate that we were not able to get you the part you needed. We would like to get more information from you regarding who you spoke with so we can look futher into this situation. Please reach out to Jessica Mckenzie, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com

February 28, 2023

I didn't buy a vehicle here, but I dropped by with some questions s about my new Wrangler and was helped out by Angel who did a fantastic job showing how everything worked. More

by JacobMiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 01, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are happy to hear that Angel was able to assist! We look forward to working with you in the future!

February 14, 2023

Happy with my purchase. Had some issue with a fee that was added. However, the dealer reached out and we were able to solve the issue and I am now happy. Thank you! More

by trekkie1490
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Abraheem
Feb 15, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear about your experience with us! We would like to speak with you and have attempted to reach out via phone. Please return our call at 602-249-1234 and ask for Youssef!

Feb 22, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are so happy to hear that we were able to turn your experience around! Thank you for the updated review!

January 18, 2023

Bad customer service. they just care about the money, tons of big fees! they just hang up if not agree for price. More

by Jospeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bianca Soto
Jan 23, 2023 -

Bill Luke Chrysler Jeep Dodge & Ram responded

We are sorry to hear that, Joseph! We have attempted to reach out to rectify the siutation and hopefully get you into a great vehicle. Please reach out to our Sales Manager, Jerry A at 602-249-1234.

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