
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
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great experience After not so great experience at other dealerships it was awesome the way we were treated by JR our sales guy at Bill Luke. He was very friendly and h After not so great experience at other dealerships it was awesome the way we were treated by JR our sales guy at Bill Luke. He was very friendly and helpful and took us to check the vehicle we were looking for, not the ones they want to sell. The agreement process was fast and smooth. The finance guy explained all the documents clearly. In a couple of hours we were out the door with a great car, at a very good price. If you decide to check it out ask for JR, he's a great guy and very professional. More
Honest Ladies, If your looking for honest mechanics and a place that gives their honest opinion to the best of their knowledge of what's wrong with your car Ladies, If your looking for honest mechanics and a place that gives their honest opinion to the best of their knowledge of what's wrong with your car plus doing an amazing job fixing it....go to Bill Luke. You will leave happy and not wonder if you were ripped off. More
car problems solved The staff is very friendly and professional. My boyfriend and I will never for get our first visit to the shop because we were so frustrated and conf The staff is very friendly and professional. My boyfriend and I will never for get our first visit to the shop because we were so frustrated and confused about our car mechanical problems. They guided us in the correct path to getting our car problems solved! More
9 months later Im so mad!!! I bought a ford fiesta 2012 with only 32k miles on it nine months ago. The guy told me he would buy this car for his kid. Three months la Im so mad!!! I bought a ford fiesta 2012 with only 32k miles on it nine months ago. The guy told me he would buy this car for his kid. Three months later 2 door latches go and they tell me its not there problem and to go to a ford dealership. Now 9 months later my car wont start right. Every time you call your on hold forever and they are rude! More
Trip ready Thanks for all your help getting me ready for my trip and always answering my questions! You are so patient to answer and check all my concerns and I Thanks for all your help getting me ready for my trip and always answering my questions! You are so patient to answer and check all my concerns and I feel better safer driving my car knowing you are looking after it. More
Family to Family My family has been coming to Bill Luke for years and the have offered great service for everything from buying a vehicle to servicing the vehicle. I h My family has been coming to Bill Luke for years and the have offered great service for everything from buying a vehicle to servicing the vehicle. I highly recommend them to anyone who has had an awful dealership experience in the past or feels they are not given top notch customer service. Bill Luke we take care of you as they have done for years for my family. Thanks Bill Luke. More
Love Bill Luke Love this place! -- Bill Luke I'll be coming back for sure. I was given excellent, fast, friendly, customer service. They also give superb attention t Love this place! -- Bill Luke I'll be coming back for sure. I was given excellent, fast, friendly, customer service. They also give superb attention to detail. More
Dealership experience I would not recommend this dealership. My siblings and I came here to purchase a vehicle for my sister who is currently deployed overseas and the serv I would not recommend this dealership. My siblings and I came here to purchase a vehicle for my sister who is currently deployed overseas and the service we had overall was a lot of xx. One the customer service provided to us is something I never expected especially from a manager. The minute we walked in no one greeted us or asked if we had any questions or if we were being helped. Then after being there for like a whole ten minutes we finally got the helped we needed only because we had to approach someone to get us the help. Even then the manager who I had an appointment with didn't even want to deal with us so he sent us someone who had no idea about the appointment we had made & was no help what so ever. In between the time of going over paperwork for the vehicle we were trying to purchase they kept giving us different answers and they kept switching up the requirements of what we needed to be able to take the vehicle. We spent more than three hours at that dealership and the whole time being there as the manager pace back and forth near us never once asked how things were going or if everything was okay. Instead he gave attitude and just didn't want nothing to do with us. Watching our surroundings and the employees we had a lot of giggling and such as the worker we were dealing with went back and forth to get information we needed. Honestly this was the first time I ever came to this dealership and it would definitely be my last. There was a lot more I could complain about, but I think the point is very clear that the service we received was one of the worse someone could ever experience. More
Thank you Bill Luke Service I appreciate the prompt, courteous, and friendly service I receive at this auto shop. in addition, I know I can rely on excellent service for my car a I appreciate the prompt, courteous, and friendly service I receive at this auto shop. in addition, I know I can rely on excellent service for my car and and honest sound workmanship More
This is the place Bill Luke Service.This is the ONLY place I take both of my vehicles and have for several years. Their front line staff are very pleasant and informati Bill Luke Service.This is the ONLY place I take both of my vehicles and have for several years. Their front line staff are very pleasant and informative and the mechanics are the best in the business. They never try to 'sell' you things you don't need. They give options with no pressure and I appreciate that. Any of these negative comments are from people who refuse to speak up and state they are unhappy - THIS place will always honor their work and make it right. More