
Bill Luke Chrysler Jeep Dodge & Ram
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 981 reviews
Another Satisfying Experience This is the 7th or 8th vehicle that our family has purchased from Bill Luke and Lionel Hebert and the service that Lionel provides is over and above o This is the 7th or 8th vehicle that our family has purchased from Bill Luke and Lionel Hebert and the service that Lionel provides is over and above our expectations. You will not find a salesperson more dedicated to insuring that every detail is taken care of and that the customer is 100% satisfied. The Finance Manager,Thayer Park, took the time to answer all of our questions. A great experience both in sales and finance. More
Straight to the point. Thanks Darnell. Found what I was looking for. No bs. Dealership was very professional and comfortable. Would recommend to a friend or family member. Low prices will b Found what I was looking for. No bs. Dealership was very professional and comfortable. Would recommend to a friend or family member. Low prices will bring buyers for sure. More
Car Buying Experience Darnell was very helpful. He made the buying experience easy and quick. Wouldn't buy from anywhere else unless I just want to pay more :) Darnell was very helpful. He made the buying experience easy and quick. Wouldn't buy from anywhere else unless I just want to pay more :) More
New Car Experience Compared to my previous experience, my experience with Bill Luke was amazing. I've previously spent a month going in and out of the dealership trying Compared to my previous experience, my experience with Bill Luke was amazing. I've previously spent a month going in and out of the dealership trying to close a deal. My time at Bill Luke took less than 3 hours. Darnell was extremely helpful and was very honest about my options. I would definitely recommend this to others. More
Awesome Experience Jesse Hernandez was our sales consultant he was nice courteous, attentive and extremely helpful. Aiden told us all the features the car had. He was v Jesse Hernandez was our sales consultant he was nice courteous, attentive and extremely helpful. Aiden told us all the features the car had. He was very helpful in detailing all the features our automobile possessed. Regards, Carlos Vargas Ennika Marquez More
Awesome Service Ryan was so nice to me, he sold me a Patriot. You could tell that he is very proud of the dealership, he took me on a tour on one of their golf carts Ryan was so nice to me, he sold me a Patriot. You could tell that he is very proud of the dealership, he took me on a tour on one of their golf carts and showed me all around. When the vehicle was ready, I was surprised to see it cleaned up and full of gas. Aiden then proceeded to show me all of the different features of the vehicle, and even paired my phone to Bluetooth so that I wouldn't have to take my eyes off of the road to be able to call my sister. The people at Bill Luke really do know how to treat customers right! More
New Grand Cherokee I purchase a Grand Cherokee from Bill Luke, and Aiden showed me how to fold down the seats, all of the steering wheel and radio functions! I definitel I purchase a Grand Cherokee from Bill Luke, and Aiden showed me how to fold down the seats, all of the steering wheel and radio functions! I definitely will be coming back to Bill Luke for my next purchase More
Awesome experience I had the pleasure with working with Kenny the Greek ha ha AKA Kenny kousiakis. He was amazing to work with. I have been searching for a Ford Explorer I had the pleasure with working with Kenny the Greek ha ha AKA Kenny kousiakis. He was amazing to work with. I have been searching for a Ford Explorer for 6 months and I have worked with 15 dealers and he treated me like family unlike the rest of them. He even drove to my grandmas house to pick up the down payment to my car which meant a lot considering he didn't have to do that. Plus he walked me through everything on how the car worked even though it was late not once did he seem like he was in a hurry or rushed me through the process. Thank you so much for the pleasant experience Kenny I would refer you to anyone More
Excellent Hassle Free Experience at a decent price! My 2000 Dodge Durango spun a bearing last week and I needed to replace it before work started after the Christmas break ended. I saw a few Dodge Charg My 2000 Dodge Durango spun a bearing last week and I needed to replace it before work started after the Christmas break ended. I saw a few Dodge Chargers that I liked online and took a drive down to Bill Luke to check them out. I personally despise sales people due to a certain level of dishonesty that tends to come with that occupation however Mr. Hebert (our salesperson) was up front and honest about everything. He greeted us minutes after arriving on the lot and was nothing but extremely helpful and patient with us. Mr. Hebert went out of his way to address any of the minor issues with the vehicle that we pointed out. He went out of his way to show me around the dealership so I knew where the service department was and put zero pressure on me during the deal. He was extremely polite, patient, and friendly. When I got to the financing part of the sale Steven Turai was just as helpful. He made sure to go over all the paper work with me again and answered all my questions before having me sign the final paperwork. Mr. Turai also managed to renegotiate my loan with another bank and came back with a MUCH better interest rate on my loan. He ran all the numbers I asked to and did not hassle me at all. He was very professional and friendly. In the end he saved me some money and managed to actually get the loan with my own bank (who for some reason ignored my application for a pre-qualified loan). The 2014 Dodge Charger I ended up driving off with ended up being under Kelly Blue Book value for what features it had and the condition it was in. There was a minor issue with the trunk closing a tad incorrectly however it is a minor adjustment and Mr. Hebert made sure the dealership would correct it at a later date and at no cost. Overall it was one of the best sales experience of my life and despite poor credit the staff worked with me and treated me incredibly well. The dealership, lot, and stock are INCREDIBLY clean and well kept. As long as warranties and whatnot are honored in the years to come I would for sure buy another car from this location. Thank you very much! More
Quick, well done, enjoyable. Enjoyed my experience, Lionel was very knowledgeable and plesant to deal with. Would definitely recommend Bill Luke and send Lionel any referrals I ca Enjoyed my experience, Lionel was very knowledgeable and plesant to deal with. Would definitely recommend Bill Luke and send Lionel any referrals I can. Thank you! More